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Capitol City Honda Customer Testimonials

See what our customers have to say about sales and service at Capitol City Honda. Learn why we are your Olympia, WA, Honda dealer offering a huge new and used vehicle inventory including top Honda models at great prices. If you'd like to submit your questions or ideas please fill out our online contact form or call us at 800-594-2956 to speak with our helpful staff about financing your next  new car, truck, van or SUV, auto repairs, and more! We hope you'll have a great experience at our dealership and offer the Capitol City Honda Top Ten Advantage that shows our commitment to helping you buy and finance your new vehicle or service your current car.

Average Review Rating: 4.9
961 Reviews
DealerRater

10/20/2017

I've always had quick and courteous service at Capitol City Honda. In fact after I bought my most recent CRV a gal at the office asked about my experience there and went and bought a CRV herself! Show Full Review

DealerRater

10/19/2017

This is my second time purchasing a car from Capitol City Honda. With the customer always in mind, they always make the deal work. So thankful for this experience with these great people! Show Full Review

Google+

10/18/2017

Thank you so much for going above and beyond after my car crash. The staff stayed late, letting me test drive and fill out the paperwork late after closing so I could get back to school on time. Show Full Review

DealerRater

10/17/2017

We love dealing with Darren. He is so friendly and honest. We never worry when our cars are in his hands and we own 4 hondas. Thanks Darren !

DealerRater

10/17/2017

Just had a recall this visit but they always do a great job servicing my Accord, wash and vacuum too. I wouldn't go anywhere else.

Google+

10/17/2017

Great Service

Google+

10/17/2017

No Review was provided.

Facebook

10/15/2017

I want to give a big thanks to Capital City Honda for taking care of my daughter Friday night. She is a full-time college student in Monmouth, OR and lives in Salem where she has a full-time job. She was driving home for the weekend and was involved in a car accident. She is ok but her car is not. She needed to find transportation quick. I was referred here by Tonia who said you would take care of her. We arrived 1 hour before closing time. You were patient even though she was still looking and test driving after hours. She found what she wanted and you made the numbers work with with the numbers she gave you. She drove away in her car that night. I know you all have families and things to do yet you stayed instead of telling to her to come back tomorrow. There were 4 people there helping us. Thank you Buddha, BJ, Kevin and Charles for all your help. I feel confident my child is safe. Show Full Review

DealerRater

10/15/2017

. . . and they never try to sell you something you don't need! I have two cars from Capitol City Honda--one since 2008--and have never had a major issue with either one, unlike other makes that I've had. I never go to Capitol City Honda feeling I have to keep my hand on my wallet. It's a dealership you can trust! I plan to get my next car there as well. Show Full Review

DealerRater

10/15/2017

I would highly recommend the dealership and staff. I had a great experience and I love my car. Vince helped me find exactly what I wanted.

Google+

10/15/2017

Jeff Lohr has been a great friend and awesome sales rep for Honda for decades. Ive known him for 20+ years and hes always taken care of me and my family. I will always recommend and buy from Jeff and his dealership. Sam was awesome as well, did an excellent job at getting everythibg ready for delivery. TYPE R RULES!!!! Show Full Review

Google+

10/15/2017

No Review was provided.

Google+

10/15/2017

No Review was provided.

Facebook

10/15/2017

Sam Wright was the best car salesman we have ever dealt with! Great customer service and knowledge of all the inventory. Thank you Sam for all you did! We will definitely recommend everyone to come see you at Honda!! Show Full Review

DealerRater

10/14/2017

I have been always satisfied by the service here. They answer questions, look up past history of your service and explain what needs to be done.

Google+

10/14/2017

Very professional and fast service!!!

DealerRater

10/13/2017

I recently moved into the area and was looking for someone to tend my 2015 Fit. It was due a "B" service (and had been for a while). I called and asked for an appointment as soon as possible. They fit me in that day. Leah was my service advisor, and she was very pleasant and helpful, talked me through everything that had been done, and I was out of there is about an hour. I will definitely be back. Show Full Review

DealerRater

10/13/2017

I needed to get vehicle serviced on short notice. Service was performed and car was washed, vacuumed and ready for the road in forty minutes.

Google+

10/13/2017

Great people and experience!

Google+

10/11/2017

No Review was provided.

DealerRater

10/10/2017

You guys do not push people to buy. You let us make up our minds. We love our new car and our old 2008 Civic. Thanks for going over all new aspects of the car, it was really helpful. Show Full Review

Google+

10/10/2017

My sister bought a used car that broke down two days later. They not only repaired it for free, but they also provided her a rental while it was being fixed. Thank you. Show Full Review

Google+

10/9/2017

No Review was provided.

Google+

10/9/2017

No Review was provided.

Facebook

10/9/2017

My husband and I dropped in to just look at some vehicles. Ron the salesman listened to what we were looking for and helped find us the perfect car. Our experience was fantastic, the entire team worked hard to meet our needs and we went home with a vehicle we love. In my experience I have never worked with a sales team that was as polite, friendly and fast. We will return in the future for any other purchases. Show Full Review

DealerRater

10/8/2017

A very pleasant and rare experience considering my dealings with the other dealerships I have encountered over my life time. If asked I would highly recommend Capital City Honda to anyone looking for an auto, new or used. Show Full Review

Google+

10/8/2017

Excellant service. Dale Garcia was very attentive and moved us through the process most expeditiously. Kevin Dunn in finance was most helpful and informative. Great job by both folks. Great Deal from Capitol City Honda.Thank you!! Keith and Georgine Show Full Review

Google+

10/7/2017

Excellant service. Dale Garcia was very attentive and moved us through the process most expeditiously. Kevin in finance was most helpful and informative. Great job by both folks. Great Deal from Capitol City Honda.Thank you!! Keith and Georgine Show Full Review

Google+

10/5/2017

No Review was provided.

Facebook

10/5/2017

Had a friend turn a bad situation into a great one! Thanks RonDog!

DealerRater

10/4/2017

My CRV is a few miles away from 100K. It is safe - reliable. Always dependable. I attribute this to the professional review of all the systems when I take it in to Honda of Olympia. This time, the review was extensive and all details were explained clearly. I had a lot of questions and they were answered patiently. I feel I have a "new" car. Thank you. I look forward to the next 100,000 miles. Show Full Review

DealerRater

10/4/2017

I brought my Honda in for a recall and was very impressed with the exceptional customer service I received both from Dex and the Cashier. Thank you for making the appointment for my car easy and quick, and an enjoyable experience. Show Full Review

DealerRater

10/3/2017

The service was timely and at a fair price. Leah, my customer service advisor, was knowledgeable, informative, friendly, and professional. No surprises and the service was completed on time and at the agreed upon price! Thanks Leah. Show Full Review

Google+

10/3/2017

Found a car I love after Jared spent the afternoon letting me test drive until I found the right one! Kevin made financing easy. Over-delivered on every expectation and earned our loyalty. Highly recommend! Show Full Review

Google+

10/1/2017

No Review was provided.

DealerRater

9/30/2017

We have always been pleased by Capitol City Honda's service. They are friendly, courteous, quick, and reasonably priced, and consistently do excellent work. We purchased both our Honda CrV and Civic at Capitol City Honda and love our vehicles. Troy and Darren are awesome! Show Full Review

DealerRater

9/30/2017

The service department at Honda is A+. They provided the service needed, were on time and always were helpful and answered my questions. Thank you. Show Full Review

DealerRater

9/29/2017

I always get top notch service from Capitol City Honda. From the phone call to the actual service to the gal who takes the payment. Always has been 100%+. We have been used this dealership for many years and many years to come! Thanks for being so helpful and for having the waiting areas and restrooms nice and clean. Show Full Review

DealerRater

9/29/2017

I have always received excellent service from Capitol City Honda! My Honda cars have been serviced here for over f20 years. and I would recommend them to anyone! Show Full Review

Cars.com

9/29/2017

Service provided was what one should expect, first class. Please keep up the good work.

Google+

9/29/2017

No Review was provided.

Google+

9/29/2017

No Review was provided.

DealerRater

9/28/2017

totally painless, everyone did great job, from desk clerk to service guy to shuttle driver. everything was ready when i got there and car was delivered done when promised, shuttle was exactly on time. Show Full Review

Cars.com

9/28/2017

Leah set up our appointment, met us when we arrived, informed us it would take about 3 hours, called for transport back home rather than waiting there. Her focus was on customer care. Show Full Review

Google+

9/28/2017

No Review was provided.

Google+

9/27/2017

Excellent customer service and quality of work by the technicians. Thank you! I am amazed that my ignition was replaced at warped speed on a same day call. Show Full Review

Google+

9/27/2017

No Review was provided.

Google+

9/27/2017

No Review was provided.

Google+

9/27/2017

No Review was provided.

Google+

9/23/2017

In and out in the time they told me. Got my oil change for free just like they said! didn't try to up sale me on anything, even washed and vaccumed my car while I waited. And...had donuts in the waiting area. So nice. Show Full Review

Google+

9/23/2017

No Review was provided.

Google+

9/23/2017

Great customer service and experience from beginning to end. It's awesome that they offer a free wash and vacuum, however, the vacuum is only a partial vacuum. They don't do any detail vacuuming or your seats so it's not a really thorough job. Still very thankful for the offer! Show Full Review

DealerRater

9/22/2017

Capitol City Honda Service Dept. helps me maintain my car so I feel safe on the road in all conditions. Their recommendations for future service help me plan for the big financial "chunks" that have to come from time to time. Mechanics are great folks whose skills I appreciate and can't do without! The service reps always explain everything to me clearly and answer my questions with patience. You folks rock! Show Full Review

Google+

9/20/2017

I had a dead battery. They came to me, jumped the car, fit me into the schedule to do a full system check, replaced the battery and had me out of there in under an hour. And without my asking, (after I had already authorized them to replace the battery at full cost) they applied a coupon they were offering online and gave me an extra 10% off. Impressive. Show Full Review

Google+

9/20/2017

No Review was provided.

Google+

9/19/2017

Very nice salesman, great selection of high-quality vehicles.

Google+

9/19/2017

No Review was provided.

Google+

9/18/2017

Good service and quick. Appreciate the upfront honesty when it comes to what needs to be done for my car. I will take my car by a few friends of mine and have them look it over to see if they come up with the same conclusions. Show Full Review

DealerRater

9/17/2017

So I'll write twenty five words since you force me to. Jason is fantastic. It is because of his sales technique that I decided to purchase s second vehicle from him. Show Full Review

DealerRater

9/16/2017

We have purchased 3 new cars from Capitol City Honda and BJ has helped us each time. They have always given us a good deal and been very helpful. If BJ doesn't know the answer on how the latest technology works, he will research it and get back to you. He cares about his customers and will do everything possible to keep them happy. Show Full Review

DealerRater

9/15/2017

Everything went as expected from the initial intake through the final checkout. The technicians were friendly, professional and the work was completed as explained and on time. Show Full Review

DealerRater

9/15/2017

Prompt service...comprehensive evaluation of problems, quick resolution. Can't beat the price and service value! Best oil change value in town and a car wash as well. Show Full Review

DealerRater

9/15/2017

Work was well done and I was not kept waiting as the personal worked efficiently. They listened to my concerns and addressed them all. The explanation following the service was clear and concise. Show Full Review

Google+

9/15/2017

We haven't made a purchase here- but the parts and service departments are awesome. Friendly, quick, responsive- great people to work with.

DealerRater

9/14/2017

I needed to have oil changed on my Odyssey. The car is several years old so I asked for new wiper inserts. In addition I was unsure the tires still had enough tread. The technicians checked all aspects of the car. No new tires needed. The transmission fluid was going to need changing in a couple of thousand miles so I asked to have that done now to avoid unnecessary driving in winter. So let it snow, hail, sleet, rain. My car is ready and I have confidence in the reliability of the dealership preparing my car. Show Full Review

Google+

9/14/2017

No Review was provided.

DealerRater

9/13/2017

I was very pleased with the experience. I would definitely buy a car from this dealership in the future if I should need to purchase another car.

DealerRater

9/13/2017

My service was quickly scheduled and completed in the time they quoted me. The location is pleasant and comfortable. When it was finished they explained to me what had been done and they even washed my car! Show Full Review

Cars.com

9/13/2017

Honda Element recall required a new airbag inflator. Our service rep, Leah, walked us through the process in a friendly, efficient way, and made sure everything checked out before we left. Show Full Review

Google+

9/11/2017

No Review was provided.

Google+

9/11/2017

The service department is very attentive and efficient. They went over and above to take care of me. Thank you.

Google+

9/11/2017

No Review was provided.

Cars.com

9/10/2017

I took my car in for a factory recall. Not only did they fix it, but they also fixed my controls that were messed up after I had a new stereo system put in elsewhere. Show Full Review

DealerRater

9/10/2017

My Honda Fit needed an oil change and scheduled transmission service. It's really easy to make the appt online...I even had to change the day and time and had no problem doing so. The staff is really attentive and thorough. The waiting room is full of tables so I can work while my car is being tended to...the wait wasn't long and they washed and vacuumed my car and replaced the windshield wipers! Couldn't ask for better service. Show Full Review

DealerRater

9/9/2017

Courteous staff. Thoroughly explained repairs and price quote. Repairs made same day. Comfortable waiting area. Overall I was treated as important, not as just another tick mark on a list. Show Full Review

Cars.com

9/9/2017

Service technician was friendly & professional, explained what was wrong with the vehicle and how much repairs would cost. Work on the car was completed quickly. Car runs great. Show Full Review

Google+

9/9/2017

We could not get our Honda out of the Park mode. Turned out we needed a brake switch repair. The customer service technicians were amazing. They were super nice and got us in right away. Problem solved. Thank you so much. We'll be back to this excellent dealership.Follow up: We went back for oil change and tire rotation. This dealership has an excellent service department. They don't try to upsell you on any services you don't need, and Dex, our service rep, found us the best package deal for what we needed and saved us some money. I highly recommend this Honda for service. Great work!! Show Full Review

DealerRater

9/8/2017

Able to diagnose and change tire on a Saturday. Always great and courteous service. Service dvisors and cashiers are always professional and friendly. They can teach a course on customer care. Show Full Review

Google+

9/8/2017

As always I was treated with respect and myncar was done timely. The service guy, I think his name was Donny, called me when my car was finished and when I arrived back at the facility he came and explained what was done and the general condition of my car. He also answered a couple of questions I had. I was very pleased. Show Full Review

Google+

9/8/2017

No Review was provided.

Google+

9/8/2017

Quick service, efficient delivery and pickup service from my home. Friendly experience.

DealerRater

9/7/2017

This was the fastest they have ever been...thank u for getting my oil change done so I could get the rest of my errands done.

Google+

9/7/2017

Highly recommend, Capitol City Honda. Friendly, reliable and honest, staff. Staff, gives easy and understandable explanations along with the cost up front, on any repairs. It's, worth driving the extra distance, to come to a place where I feel comfortable and treated, in a very professional and courteous manner. Show Full Review

Google+

9/7/2017

No Review was provided.

Yelp

9/6/2017

Dale Garcia went above and beyond to not only get me into my dream car but ensure that I was making the right choice before I signed. I will absolutely be back in next time I'm looking to purchase a new car. Show Full Review

Google+

9/6/2017

Amanda Wilhelm was extremely knowledgeable about the cars and how to treat a customer! Amanda treated me with respect and kindness as we searched for my new vehicle. She took me to 5 or 6 cars that matched my criteria, and I fell in love with my "new" 2013 Honda Accord EX-L! Thank you so much for your assistance my new friend! In addition to that, Jared finished the deal the next day because I was not able to come in to finish the deal that evening. Thank you CAPITAL CITY HONDA for selling me my "New" Honda Accord EX-L! Thank you Amanda and Jared for everything!!! Show Full Review

Facebook

9/5/2017

Good People, Easy buying experience! Def Recommend these folks!

DealerRater

9/4/2017

Great service as usual everyone was friendly and professional. I had other service questions on my brakes and Donny was great about taking the time to answer that for me. Show Full Review

Google+

9/4/2017

Always had a great experience! Great prices!

Google+

9/3/2017

So professional! No strong arming! Exciting to buy a new car and work with great people!

Google+

9/2/2017

No Review was provided.

Google+

9/2/2017

I went in about a month ago because when I was driving on the I-5 south I was behind a 5th wheel and they ran over a tire which ended up going under my car with a super loud noise I went straight to Honda and explained what happened to Darrin so he looked under my car and said it looked ok but if I notice anything different to bring it in. I had to drive to California this past month and I started hearing a scraping noise so when I went in for a oil change yesterday I told Darrin and after my oil change they took it for a test drive and the cover over the muffler was bent and scraping and they fixed it for free for me. I just love the customer service I always receive when I go to Capitol City Honda in Olympia Show Full Review

Google+

9/2/2017

No Review was provided.

Google+

9/2/2017

No Review was provided.

Google+

9/2/2017

Highly recommend, Capitol City Honda. Friendly, reliable and honest, staff. Staff gives, easy and understandable explanations along with costs effects, on any repairs. It's, worth driving the extra miles, to come to a place where I feel comfortable and know, I'm treated in a professional manner. Show Full Review

Facebook

9/1/2017

No Review was provided.

Facebook

9/1/2017

Can't say enough good things about Capitol Honda - bought my 2000 Honda Civic in September of 1999, and the Service folks keep it going - in great shape. I have made so many driving trips this spring/summer - September has arrived, and I am just so grateful.... Show Full Review

Google+

9/1/2017

Everyone at Capitol City Honda makes you feel welcome. They are all extremely helpful with no sales pressure. There is such a friendly atmosphere. From the moment you walk in the door you get the wonderful feeling that the employees enjoy where they work and are ready to assist. Jeff has taken a great deal of time to ensure that I learn all I need to know about my new car before driving away. The entire team goes above and beyond to meet your every need. The service department is knowledgeable and efficient. Troy has always been very kind and thoughtful. The whole team at Capitol City Honda is amazing! I would never buy a car from anywhere else. They are the best! Show Full Review

Google+

9/1/2017

Excellent service

DealerRater

8/31/2017

Went in for an oil change, was treated very well. Dex is a very nice professional gentleman. Couldn't ask for a better person to deal with.

Cars.com

8/31/2017

Great service as always. We would like to extend a special thank you to Leah for her wonderful customer service.

Google+

8/29/2017

We had car trouble on a road trip. We dropped our car off on a Sunday. Every single person we encountered was helpful and kind. From the guy who was washing cars when we first showed up, to the guys on the sales floor, to Leah in service, and Diane who drove us in the shuttle. We were so impressed and incredibly thankful that they fixed our car quickly and we were on our way!! Great place!! Show Full Review

DealerRater

8/27/2017

My concern about tire pressure was addressed and lube service and car wash performed on short notice. The service employer offerred to fix the problem even without an appointment made in advance. Show Full Review

Google+

8/27/2017

No Review was provided.

Google+

8/27/2017

No Review was provided.

DealerRater

8/26/2017

Friendly and courteous staff. Addressed my concerns immediately. As I sat in the waiting room I watched other staff and their interactions with clients. Across the board the staff were were always friendly and courteous and eager to help. Show Full Review

DealerRater

8/26/2017

Great dealership, my wife and I have been returning to this dealership for 20 years. Why, competent professional staff & a superb maintenance department keep me coming back to buy new cars Show Full Review

DealerRater

8/26/2017

Always friendly,courteous,professional and knowledgeable.Trust is something that's foremost when dealing with Capitol City Honda.After 17yrs.that has not changed.Pleasure to reccomend the dealer ship. Show Full Review

Google+

8/26/2017

No Review was provided.

DealerRater

8/25/2017

Capitol City Honda service center provides quality fast and professional service to my CRV. The staff always has the information I need when I ask a question about my vehicle. thank you Show Full Review

Google+

8/25/2017

Very friendly.....good customer service

Google+

8/25/2017

Always a pleasure doing business with Capital Honda. I know it will be done correctly. Thank you for your professionalism. The shuttle is a wonderful service!! Show Full Review

Google+

8/25/2017

Their whole crew is awesome. I have, personally, worked with Dex the past 3 times I have went in. He made sure everything I needed was taken care of and then. He also made sure that my timing chain was covered by my warranty when, at first, they were not going to cover it. :) Show Full Review

Google+

8/25/2017

Very happy with our new "Honda home" now that we have moved to Olympia.

Google+

8/25/2017

Have always been treated well by the staff at Capitol City Honda. Very professional and friendly.

Google+

8/25/2017

Excellent service, friendly will diffently go back

Google+

8/25/2017

Its always great service

Google+

8/25/2017

No Review was provided.

DealerRater

8/22/2017

They have taken good care of my Mini since I bought it, this is the only place I will bring it, Donny has done an awesome job.

DealerRater

8/22/2017

Although I was very late for my service appointment, I received excellent service regardless. Also, the recap of my vehicle's needs was specific and helpful in terms of what is required in the future. Show Full Review

Cars.com

8/20/2017

Donny was great. Got everything done and kept me informed along the way.

DealerRater

8/18/2017

Trust,since 2000 we have purchased 3 Honda's and entrusted Capitol City Honda with servicing and maintaining them.Everyone has always been great,it's obvious customer service has been the bench mark for us.It's why were proud to reccomend Capitol City Honda to others. Show Full Review

DealerRater

8/18/2017

Within a couple hours of requesting information, I had a phone call and an email following up. Each person I spoke with and met was friendly and attentive. Amanda answered every question and explained everything in detail. She made the whole process very easy. Show Full Review

Google+

8/18/2017

Fast..fast...fast...took about 2 hours total...great service...will absolutely purchase my next car there.

Google+

8/18/2017

Good experience. Had a little bit of a communication error but they took care of it extremely well.

DealerRater

8/17/2017

Donnie was my service provider and he did a great job! Always a pleasure coming to this location. Thank you so much and I will return!

Facebook

8/16/2017

No Review was provided.

DealerRater

8/16/2017

The first service call on my CR-V was greeted by a professional, friendly service team member who thoroughly explained the process. Work was completed quickly with a quality outcome. I'll be back! Show Full Review

Google+

8/16/2017

Great Customer Service!

DealerRater

8/14/2017

you guys did a great job helping me when my tire light cam on, there was a nail in my tire that I didnt know about. thanks!

Google+

8/14/2017

No Review was provided.

Google+

8/14/2017

Dale is best salesman

Google+

8/13/2017

No Review was provided.

Google+

8/13/2017

No Review was provided.

Google+

8/13/2017

Good people best place to buy a car

Google+

8/13/2017

I received amazing service from Beau Beck and his team. Dustin in the finance Department was very professional to. I would definitely go back to purchase another vehicle again. Show Full Review

Google+

8/12/2017

That's the fastest I've been in and out of a dealership with a brand new car. Willie did an amazing job. He knew how urgent it was for me to be in Vegas the next day and he made it happen. Show Full Review

Google+

8/12/2017

No Review was provided.

Google+

8/12/2017

My first time at this dealership as I just relocated back to WA from another state. From the service drive-up to the followup today by phone everyone was friendly and welcoming. Thank you! Show Full Review

Google+

8/11/2017

No Review was provided.

Google+

8/11/2017

No Review was provided.

Google+

8/11/2017

Just went in for a routine oil change. I asked them to look at my headlights as I believed that one of them was out. When I came back to get my car, I asked if they had checked the headlights? They had forgotten. And so they grabbed one of the mechanics , made me the top priority, popped in a new headlight, ( Took maybe two minutes ) and told me it was on the house. Now that's great service! Thanks! Show Full Review

Google+

8/11/2017

No Review was provided.

DealerRater

8/10/2017

I like Honda cars but really appreciate the excellent service I receive for my car in the service department...My service rep, Darren Berschaeur takes such special care of me and my CRV.....All 3 of my grown children have Hondas and go to Darren for their service needs..... So Capital Honda is our go to dealership !! Show Full Review

Google+

8/9/2017

No Review was provided.

Google+

8/9/2017

The service department was very efficient and thorough. We were kept appraised on our vehicles status during the entire process.

Google+

8/9/2017

No Review was provided.

Facebook

8/9/2017

No Review was provided.

Facebook

8/8/2017

Micheal Shultz helped my boyfriend and I finance our first car about a week ago, and he made it the best experience for us. He was very determined on helping us stay in our price range and find a "happy medium" between what my boyfriend and I both wanted! He also made us feel like we weren't just his customers, but his friends. Great salesmen! Recommend him all the way! Show Full Review

Google+

8/7/2017

Dex was very helpful in every aspect of my service. He explained everything that needed to be done and when it would be ready etc. Very friendly, efficient and professional. Thank you for having someone who is concerned with you and your vehicle. Show Full Review

Google+

8/7/2017

No Review was provided.

Google+

8/7/2017

No Review was provided.

Google+

8/7/2017

No Review was provided.

DealerRater

8/6/2017

We take all our vehicles(Nissan and Mazda) to Honda. They have excellent and fast service. The price is good. The employees are always nice and professional. Show Full Review

Google+

8/5/2017

No Review was provided.

Google+

8/5/2017

No Review was provided.

DealerRater

8/4/2017

Quick and easy scheduling, friendly and quick service. I was in and out within an hour and this included by vehicle being washed and vacuumed.

Google+

8/4/2017

JD was great, I would do business with him again.

Google+

8/4/2017

No Review was provided.

Google+

8/4/2017

No Review was provided.

Google+

8/4/2017

Car care service provided by Capitol City Honda has been exceptional. Thank you.

Google+

8/4/2017

Excellent service all around! I have never in all my car buying had such great service for every step!!

Google+

8/4/2017

Very friendly and professional. Got me in for appointment conveniently next day and work was completed under estimated time given. Thank you !

Facebook

8/2/2017

No Review was provided.

DealerRater

8/2/2017

We recently bought a 2017 Honda HR-V from Capitol City Honda. Our experience was spectacular. Amanda was our salesperson. She was so easy to work with. She was professional, helpful and went way beyond, to make our experience pleasant. We also worked with Dustin. He was also very personable, professional and helpful. We enjoyed working with both of them. We are also very pleased with our new beautiful vehicle. We would totally recommend this dealership to our friends if they are looking to buy a car. Show Full Review

Google+

8/2/2017

Very good service.

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

I stopped in for an oil change without an appointment. They estimated it would be about an hour, but my car was ready to go in under 45 minutes. Very impressive! And they washed and vacuumed my car too. I drove away very happy and satisfied. Show Full Review

Google+

8/1/2017

No Review was provided.

Google+

8/1/2017

Great People, Great Service, Great facility to visit.

Google+

8/1/2017

Happy Happy Happy .Next time new honda fit

Google+

8/1/2017

Leah helped me troubleshoot a problem with my AC, right before the heat wave! She was very helpful and accommodating! Thank you Leah!

Google+

8/1/2017

Showed up for a flat repair without an appointment. I was able to get the tire patched which saved $$$ and they also took care of my battery management recall. This took a little longer, but was able to get transportation to my family's house to wait for everything to get completed. Can't argue with free and efficient service. Thanks for taking care of me! Show Full Review

DealerRater

7/31/2017

Was checked in quickly and before I hardly had time to read my kindle, a polite and friendly staff member was telling me that they were finished! Excellent! Show Full Review

DealerRater

7/27/2017

I scheduled my appointment on line, very easy. The representative was waiting for me when I drove in. Excellent attention from beginning to end. The service was explained before and after to inform me of the results. Show Full Review

DealerRater

7/27/2017

Thanks to Capitol City Honda for taking such good care of my cars. Good scheduling, Good attention to detail. always a pleasure to bring the cars in.

DealerRater

7/26/2017

Very pleased with the dealership. Jason treated us great and was honest and upfront with us offered us drinks and invited us to stay for the BBQ.We were in and out of there within 3 hours which was great.He was very easy to deal with,wish all car salesmen were like him. Show Full Review

DealerRater

7/26/2017

Second fit bought at Capital City Honda from Coop. Coop's straightforward honesty is why we bought a new fit and didn't walk away from the dealership first time . He was the reason we bought the second one there also. Thanks Coop Show Full Review

DealerRater

7/26/2017

I appreciate the quick in and out for routine oil change as well as the very comfortable waiting area. Thanks for the wifi, too, an additional perk.

Google+

7/25/2017

Fast courtesy service every time!

Facebook

7/25/2017

Go to Beau for a car! He was amazing and made it painless and easy.

DealerRater

7/23/2017

Darren is always helpful and friendly. Great at explaining what my car needs and when it should be done. I like being able to plan ahead for future expenses. Show Full Review

Facebook

7/23/2017

No Review was provided.

DealerRater

7/22/2017

Capitol City Honda employees focus on their customers, reliable vehicles, and excellent service. There is no better place in the area. The Honda brand and a winning team keep me coming back. Show Full Review

Google+

7/22/2017

No Review was provided.

DealerRater

7/21/2017

Past experiences with other dealerships had left me jaded, and when my Honda needed service for a bad door lock...let's just say I dreaded having to deal with it. Capitol City was AMAZING! Everyone was friendly, they explained everything they were going to do, and the process was totally painless. Best experience ever. Show Full Review

DealerRater

7/21/2017

Came in for a diagnosis on my civic due to some work done at a collision center gone wrong and received outstanding service. Darren goes above and beyond every time. They quickly found the issue and solved the problem. I will never go anywhere else. Show Full Review

Google+

7/21/2017

Excellent service and pleasant experience each and every time I go there. I only take my Honda to the dealer for any kind of work and this dealership has been great. I highly recommend using them. Show Full Review

Google+

7/21/2017

No Review was provided.

Cars.com

7/20/2017

I did not by my Honda here but have always received great service. They have handled both warranty service and schedule maintenance promptly and professionally. Show Full Review

DealerRater

7/20/2017

I like the fact that Honda will drop you off and pick you up during the time your auto is being serviced. It took approx. 2 1/2 hours this last time and the fact that I could go do something enjoyable while that was happening was great. I love the service and feel confident about my car. Show Full Review

Google+

7/20/2017

No Review was provided.

Google+

7/20/2017

Let me just saw WOW! I needed a key cut for my 2001 accord and I called around to this place to get a key cut and programmed and they gave it to me for a great price cheaper than the key shops I went to! The thing that shocked me is that it only took about 2 mins and I was out of there! I recommend comming here to the parts department and anything else because they treat you so well! Show Full Review

DealerRater

7/19/2017

As repeat customers, we always get top notch service, smiling attitudes, and thoroughness we appreciate. We purchased our used Toyota here and prefer this quality of service. Thanks for being there. Show Full Review

Google+

7/19/2017

My oil life light was on. I brought my car in and the B1 service was required. It was done in about an hour and a half and I was on my way.

Google+

7/18/2017

No Review was provided.

Cars.com

7/16/2017

Excellent, friendly customer service, as always, for my 2000 Honda Civic oil change. Thanks to Bethany for explaining things to me.....

Cars.com

7/16/2017

I am always happy with the outstanding service here. Bethany was great to work with. We found I had been overcharged by accident. She not only fixed the error but she also gave me a discount. Show Full Review

DealerRater

7/16/2017

Twice in two days I got help from Jeremy. Good service with a smile. He seems to enjoy his job and providing willingness to help.

Facebook

7/16/2017

No Review was provided.

DealerRater

7/15/2017

Great service, had an appointment for Thursday but there was no power, rescheduled for same time on Friday. They had me out of there and back to work in 45 minutes. Oh and they washed my car too! Show Full Review

Cars.com

7/15/2017

Outstanding service! Capital City Honda is the only place I trust to perform maintenance on my Acura.

Google+

7/14/2017

I brought my car for an oil change and got great customer service.thanks! Will be back for my next oil change.

Google+

7/14/2017

No Review was provided.

Google+

7/13/2017

No Review was provided.

Google+

7/13/2017

No Review was provided.

Google+

7/13/2017

Great experience ,it was nice and easy very friendly staff.

Google+

7/13/2017

No Review was provided.

DealerRater

7/12/2017

They do not try and sell you service you do not need and have good prices. The service lady and cashier were friendly. You have a nice waiting area.

DealerRater

7/12/2017

Always treated with respect, honest evaluation of any problems, not trying to up sell. Darren is great to work with, promote him! Thanks for the good service. Show Full Review

Cars.com

7/11/2017

JD Beierle was wonderful to work with. JD is personable, efficient, and worked very hard to get us a great deal. We recommend any one looking to purchase a car to look JD up at Capital City Honda. The financing department was great, he was also easy to talk to, he was efficient and very fast getting us out of there and on the road! Show Full Review

Google+

7/11/2017

We had a great experience with our recent trade in. They were very honest and up front with everything. They also got the deal and paperwork done very quickly so my family and I could enjoy the rest of the day. We will defiantly come here again for our next vehicle. Show Full Review

Google+

7/11/2017

Michael Shultz was easy to work with for the purchase of our new Odyssey. We highly recommend him and will give him our return business.

DealerRater

7/10/2017

Purchasing a vehicle in our family can be challenging and stressful for many reasons, this time it was because my wife & I had a difficult time getting on the same page as far as finding the right vehicle to fit our family needs & budget. Our shopping process was spread out over a few weeks & our salesperson Ron Roberts, showed us respect, patience, & a variety of vehicles until we finally found the perfect match for our family, without any high pressure "sales tactics" that we have found and been turned off by at other dealerships. Once we found the right vehicle and we were ready to purchase, the staff worked very quickly to get our paperwork completed and the entire process was painless. Overall, my wife & I both feel great about the vehicle that we purchased and next time we are looking for a vehicle, Capital City Honda will be our first stop! If you are looking for a salesperson with great professionalism & knowledge, who will respect your needs and work to find you your next vehicle, Go to Capital City Honda and ask for Ron-Dog! Show Full Review

Cars.com

7/10/2017

Ron Roberts and the staff at Capital City Honda made our vehicle purchasing experience seem like we were buying a car from friends! During our shopping experience, my wife and I had a difficult time finding the right vehicle to fit our needs, budget, and dreams. After a few trips into the dealership we were considering a couple of vehicles that we LIKED, but then the staff finally found us the perfect vehicle that my wife fell in-LOVE with. It was a vehicle that had just arrived, and wasn't even officially "for sale" on the lot yet, but our sales staff knew what we were looking for, so they called me as soon as it arrived. That afternoon I took my wife into the dealership to take a look after work, & for her it was love at first sight, a perfect match! For me, finding the right vehicle was the most difficult part of the process. The purchasing process was quick and easy, & we were in and out before I knew it. I would like to give a big THANK YOU to Ron Roberts and Ed Wagley for their professionalism and efforts in making this vehicle purchase such an enjoyable experience! Show Full Review

Google+

7/10/2017

No Review was provided.

Cars.com

7/9/2017

Received timely, waited timely and very well taken care of. As always they are prompt, and demonstrate I care.

Google+

7/9/2017

Great no pressure sales!!

Google+

7/9/2017

No Review was provided.

DealerRater

7/8/2017

I lost track of time and was way overdue for an oil change and routine check. I used the express service and got it done very quickly. They made some other recommendations and explained why they were important. Since the same day wasn't a good time for me, I made a separate scheduled appointment and felt the recommendations were important to prevent future problems which usually happen at the most inconvenient time. I appreciate the courtesy of all personnel. Show Full Review

Google+

7/8/2017

Our Honda Odyssey had engine trouble as we travelled through Olympia. The problem was made worse because it was 5:30 on a Friday. We called Capitol City Honda and they said to pop by and they would do what they could. Darren, the service manager, was excellent. He got our vehicle in, identied the issue and provided a temporary fix to get us back to our home in Canada. Additionally, he printed all of the info we needed to address the issue with his Canadian counterpart. We were back on the road in 30 minutes! Kudos to Darren and his staff for saving our Canadian back bacon doing it with a smile! Show Full Review

Google+

7/7/2017

No Review was provided.

Google+

7/7/2017

No Review was provided.

Cars.com

7/5/2017

Got in quickly; work done in a timely manner; friendly, helpful staff; mechanics found and quickly fixed an oil leak problem.

Google+

7/5/2017

No Review was provided.

Google+

7/4/2017

No Review was provided.

Google+

7/3/2017

No Review was provided.

Google+

7/3/2017

No Review was provided.

Google+

7/3/2017

No Review was provided.

DealerRater

7/2/2017

Darren Berschauer makes coming to Capitol City Honda the best for service on your car! What a great person to have working for you! Never have had a problem with this Dealership! Show Full Review

Google+

7/2/2017

Service was speedy and everyone was very pleasant to deal with.

Google+

7/2/2017

Excellent customer service! This is the only place I would bring my CRV for service. Terrific waiting room too!

Google+

7/2/2017

No Review was provided.

Google+

7/2/2017

Dale in service dept listens well, and answers questions respectfully. Women don't always get respect at auto shops. Have no issues with their work. Which is a relief when so many services are done poorly requiring repeat visits. Show Full Review

Google+

7/2/2017

No Review was provided.

DealerRater

6/30/2017

They're always ready with a smile, they're friendly and courteous. Respond with noticeable urgency. It would save me time if it took my car to Tacoma, but I like Dex. I trust him to tell me the truth and not feed me a line.... Show Full Review

Cars.com

6/30/2017

Easy process and smooth experience with general servicing and recall work with friendly and effective staff.

DealerRater

6/29/2017

It was a wonderful experience buying a new car from Vince Falda at Capitol City Honda. We had negotiated the price over the phone so when we arrived Vince had everything organized for us. Vince was very personable and kept the buying process moving along rapidly. I was driving home in two hours! Show Full Review

DealerRater

6/29/2017

The work was completed in under one hour. The Sales and Service Staffs were very cordial and made the whole evolution enjoyable. I took a look at the new Hondas on the lot and was very impressed with the new Accord and new Civic. Show Full Review

DealerRater

6/28/2017

Always a pleasure doing business with these folks!!!! Appreciate the service and friendliness. And will always shop with CCH! Thanks Zach and Mannie!! You rock. Show Full Review

Google+

6/28/2017

No Review was provided.

Google+

6/27/2017

Excellent response to dashboard warning lights. Followup service was on time and work reviewed. Thank you Honda Maintenance staff!

DealerRater

6/26/2017

Went in for oil change. Bethany checked what services were needed. Turns out the oil change was free and no other maintenance needed at this time. Washed and vacuumed as well. Great service! Show Full Review

DealerRater

6/26/2017

Scheduled oil change and Darin informed me of a recall that needed to be completed. Everything taken care of in a timely manner as always.

Google+

6/26/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Google+

6/26/2017

No Review was provided.

Cars.com

6/25/2017

Waiting for Olympia VW to get the repairs on my VW CC right. Very frustrated and stopped on a whim.

Google+

6/25/2017

I own a Kia but have been taking my car to the Honda dealer for service because of their exceptional customer service.

DealerRater

6/24/2017

Jeff C was very encouraging and friendly. I wasn't very optimistic in the beginning but he was reassuring and kept me updated on the entire process. I was driving away with my new Honda h-rv in 2 hours. Thank you Jeff, I will definitely refer my friends to you. Show Full Review

Google+

6/24/2017

No Review was provided.

Google+

6/23/2017

fast and excellent service as always

Google+

6/21/2017

Fast, friendly. Great service. Thanks

Facebook

6/20/2017

I had the pleasure of financing my first car (Honda Fit) with this local dealership. David took care of me and did a stellar job throughout the entire process. Also when it was time to do the paperwork, Dustin unexpectedly worked a great deal for me, to help drive down the cost of my monthly payment. Overall, the experience was nice, especially for a first-time car buyer. 10/10 would recommend for those in the area! Show Full Review

Google+

6/17/2017

No Review was provided.

Google+

6/17/2017

Take my Honda here for service!

Google+

6/16/2017

Usually a friendly place; service is very good.

Google+

6/16/2017

No Review was provided.

Google+

6/16/2017

Full engine replacement under an extended warranty. Service was exceptional. I was offered a loaner car with out requesting one and the service advisor kept me informed each step of the way. When it was determined that the engine would have to be replaced instead of just repaired the service department overnighted an engine from Portland and had the installation completed with-in a day. Outstanding customer support Show Full Review

Google+

6/13/2017

They were super helpful in getting me a great deal on a Honda Pilot.

Google+

6/11/2017

Spent the afternoon with salesman Willie, he was very helpful in assisting me with the purchase of my Honda. Would recommend him to anyone looking for a new automobile. Show Full Review

Google+

6/10/2017

Great service

Google+

6/8/2017

Very fast helpful service! Did not try to push anything unnecessary on me which is always a pleasant surprise during an oil change!

Google+

6/7/2017

No Review was provided.

Google+

6/6/2017

JD was the best! I told him what I was looking for and what fit my budget. He never pressured me and found the perfect car for me!! He is the go to guy for sure!! Show Full Review

Google+

6/5/2017

No Review was provided.

Google+

6/4/2017

No Review was provided.

Google+

6/4/2017

No Review was provided.

Google+

6/3/2017

I had the best experience here. I purchased a used vehicle and everyone was so friendly and helpful and knowledgeable. I would recommend all of my friends and family here to purchase a new or used car. Shout outs to Michael, Jeff and the awesome fiance guy (that I can't remember his name right at this moment, just know it starts with a D). All of you were awesome!!! Show Full Review

Google+

6/2/2017

No Review was provided.

Cars.com

6/1/2017

I stopped to get my first oil service without an appointment. Evidently many others decided to do the same after a holiday weekend. Bethany got me checked and went out of her way to ensure I got a shuttle to work. When she realized the regular shuttle was running late she got a backup driver to get me to work. When I picked the car up I asked if someone could show me how to turn up the volume on my navigation unit. She was going to get the salesman who sold me the car and when I said that she didn't need to do that, she volunteered to help me herself. I will definitely be going back for all my services Show Full Review

Facebook

6/1/2017

Great Deal. Great people. Dale was awesome. Highly recommend Capitol City Honda.

Google+

6/1/2017

No Review was provided.

Google+

6/1/2017

I bought a car from Tyler Sniffin. He was a very friendly, no pressure salesman. He was not pushy, and very understanding of what i need. I would highly recommend him if you are looking for a car. I would have liked to leave positive feedback for his manager.. But he however was apparently too busy. Tyler politely vouched that he was too busy. I disagree.. But what can you do. I love my new car. Thank you Tyler! My family will be back for our next vehicle! Show Full Review

Facebook

5/31/2017

I know many people (myself included) who only leave reviews when they have bad service but I'd like to do the opposite this time. I had a great buying experience from start to finish and was very much pleased. I would definitely recommend coming here to anyone in the market for a car. The sales associate who took care of me was Dale Garcia and he was great. I never felt any pressure to get anything and he answered all my questions as well as my mothers questions no problem. Even had on some good music during my test drive. HUMBLE. Thank you for all your help, I appreciate it. Show Full Review

Facebook

5/31/2017

I know many people (myself included) who only leave reviews when they have bad service but I'd like to do the opposite this time. I had a great buying experience from start to finish and was very much pleased. I would definitely recommend coming here to anyone in the market for a car. The sales associate who took care of me was Dale Garcia and he was great. I never felt any pressure to get anything and he answered all my questions as well as my mothers questions no problem. Even had on some good music during my test drive. HUMBLE. Thank you for all your help, I appreciate it. Show Full Review

Facebook

5/31/2017

No Review was provided.

Facebook

5/31/2017

Excellent service. In and out with no hassles. Happy with the outcome.

Facebook

5/31/2017

Super happy with my new truck glad I got it from a some guys I know will take care of me. Thanks Manny and Danny

Facebook

5/31/2017

Super happy with my new truck glad I got it from a some guys I know will take care of me. Thanks Manny and Dale

Facebook

5/30/2017

Friendly staff and have treated us great on two cars. We usually deal with Ron he's great

Google+

5/29/2017

No Review was provided.

Google+

5/27/2017

No Review was provided.

Google+

5/25/2017

No Review was provided.

Facebook

5/25/2017

I was pleased to purchase a 2013 Honda Pilot used from Jeff Lohr and Michael Schultz. Jeff is the only reason I came back to Capitol City Honda due to previous horrible experiences. I am finally happy with the service in the Used Dealership. The staff is patient, relaxed, and very informative. Jeff always has the answers, and if he doesn't he finds them. I am satisfied and will be back for my next Honda thanks to Jeff Lohr and Michael. By the way thanks Michael for comming in on your day off. Show Full Review

Google+

5/24/2017

They are helpful, fast, and make sure you know even things they aren't going to be charging you for.

Google+

5/22/2017

No Review was provided.

Google+

5/22/2017

We own two Hondas and always trust the people at Capitol City Honda to keep them professionally maintained.

Google+

5/20/2017

Excellent communication and first rate work by everyone I've dealt with in the service department over the past 17 years. Today was no exception.

Google+

5/20/2017

No Review was provided.

Google+

5/18/2017

No Review was provided.

Google+

5/18/2017

Jeff and Ron both helped us with buying the car. They worked collaboratively to ensure we purchased the car that fit our needs. They were relaxed, matter of fact, and did not pressure us. It was by far the easiest car we have ever bought. Dustin in finance was also very efficient, no pressure. I would recommend them if you want to buy a Honda. A terrific experience, and we love our CRV!!! Show Full Review

Cars.com

5/17/2017

Have purchased 3 vehicles at CCHonda. Very knowledgable and courteous sales staff. Worked with Jeff Cereghino. Had a vehicle in for evaluation and repairs. Very knowledgeable about what was needed. (Another dealer had oversold repairs needed.) Problem fixed at CCHonda for hundreds less. Another two visits, worked with both Darren and Dex. Both were very Great! Recommend highly! Show Full Review

Cars.com

5/16/2017

Yesterday I had several time commitments and the Capitol City Honda service team worked me into their schedule. In the past 35 years I have had five Hondas serviced here. Courtesy, efficiency and service have always been excellent. I'm so thankful to have them in the neighborhood!! Show Full Review

Cars.com

5/14/2017

I just want to say thank you to the service team ! Jeramy (I hope that's the right spelling) you did an awesome job facilitating the process for my Hondato get serviced you worked with my budget. Mike for shuttling me and the kids around. I truly appreciate the Olympia Honda Service team. Show Full Review

Google+

5/14/2017

No Review was provided.

Google+

5/13/2017

No Review was provided.

Cars.com

5/9/2017

Always treated well when having one of our Honda cars serviced here. Service writer Darren is always friendly, positive and knowledgeable about the needs and upcoming maintenance items for our cars. He is good to work with and doesn't try to up sale me, honest guy, credit to your business. We will continue to do our maintenance with you. Show Full Review

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Google+

5/9/2017

No Review was provided.

Cars.com

5/8/2017

Jeff Lohr and everyone that works there is great! I'm so thankful for them, I just purchased my second Honda and I'm in love with it. I will definitely recommend anyone here. :) Show Full Review

Cars.com

5/5/2017

Great service every time! Dex is amazing. I'll be a forever customer of Honda

Facebook

5/4/2017

Beyond amazing! They made the entire process so incredibly easy. Thank you!!

Cars.com

5/3/2017

Manny, Sam and Dustin provided me with the "BEST CUSTOMER SERVICE I HAVE EVER HAD AT A DEALERSHIP". I will recommend this dealership to all of my friends. Thanks Chuck Show Full Review

Cars.com

5/3/2017

Daren is great. Gives great service with a smile, and gracious, relaxed experience.

Cars.com

5/2/2017

I had an appointment at 7:45 a.m. to replace an airbag part that had been recalled, and I didn't write down my appointment time. I had it in my mind that my appointment was in the afternoon, so I called around 10:30 to check. I found out that I had completely missed the appointment, but Des was very accommodating and told me to bring it right in. They were very courteous and friendly and within an hour and a half my car was ready to go as well as getting vacuumed and washed. Excellent! Thank you! Show Full Review

Cars.com

4/29/2017

Great experience! So glad they're in Olympia!

Cars.com

4/29/2017

The service has been great both times I've had my Acura serviced at the local dealership. Kelli was great and today Jeremy was able to double up tech's on my three hour service to get me out of there quicker; above and beyond! Show Full Review

Google+

4/28/2017

No Review was provided.

Google+

4/28/2017

I dread car shopping with a passion largely because I've always been made to feel like a dimwit. Meeting David Budavong at my appointment was a surprise because he is the complete antithesis of the typical salesperson. He was cordial, courteous, professional.David LISTENS. I easily settled on a car because the models he showed me were based on my responses to his questions. Then during the pricing/negotiation process, not once was I made to feel inadequate or pressured.In summary, David made my experience with Capitol City Honda an incredible one!! Show Full Review

Google+

4/26/2017

No Review was provided.

Google+

4/26/2017

We could not get our Honda out of the Park mode. Turned out we needed a brake switch repair. The customer service technicians were amazing. They were super nice and got us in right away. Problem solved. Thank you so much. We'll be back to this excellent dealership. Show Full Review

Google+

4/26/2017

Had a great experience buying our new Honda Pilot. Just ask for David best salesman I have ever worked with.

Cars.com

4/25/2017

Was trying to buy 5 year old civic at a different dealership down the street. They would not deal realistically on the vehicle. I decided to check out your used car lot. Was met by Sam who was in conversation with Jeff your used car manager.he showed me 2 identical 2016 civics basically brand new cars. Jeff and Sam told me that they would make me (not a good deal on one of the 2 cars but a great deal I would be very happy with.).There was no run around, $50 bucks here $100 here. Nope none of that. It was better than I could get through the Costco program. Sam and Jeff did everything they said they would do. The purchase went smoothly without 0 problems. I purchased a new 2004 Honda Element from capital city Honda. My experience with that purchase was also outstanding. From the heart thank you. Sam thank you. Jeff thank you. Jeff loved talking Navy plane captain with you. Honda corporation thank you for autos that go the distance. Show Full Review

Google+

4/25/2017

We own two Hondas and always trust the people at Capitol City Honda to keep them professionally maintained.

Cars.com

4/23/2017

The only reason I would buy another Honda is the service dept . They are truly exceptional - every time!

Google+

4/23/2017

No Review was provided.

Google+

4/22/2017

No Review was provided.

Google+

4/21/2017

This was my first experience with the service department at Capitol City Honda and to be honest after reading some of the reviews I was a bit nervous, but I had a wonderful experience. I have purchased many cars and never really had the service done at the dealerships because scheduling from so far away has been a hassle but based on my service today I will definitely make the time to come back. Thanks Service Department for a great first service for my CRV! Show Full Review

Cars.com

4/20/2017

Had my battery changed, I thought my alternator was going out, they tested both for free and just had a dead cell in my battery. What a relief. Very fast and friendly service. Darren was awesome. Show Full Review

Google+

4/20/2017

No Review was provided.

Google+

4/20/2017

No Review was provided.

Google+

4/20/2017

J.D. provided an extremely pleasant car buying experience. I felt that he and the sales managers were very transparent and I did not feel pressured. I would absolutely recommend Capitol City Honda to anyone looking for a new car. Show Full Review

Cars.com

4/18/2017

I came in for an oil change and asked if they would also check fluid levels. They said that was always part of the service. The rep checked with me and brought in my extremely dirty air filter and asked if I wanted it replaced, which I did. I bought two quarts of oil at the parts counter and they added it to my bill so I did not have to pay twice. The service rep came in and asked if I knew there were two quarts of oil on the bill! They even pointed out a possible oil leak. They cleaned the area and told me to stop by in two weeks to make sure it was from my car. They answered all the questions I had. I felt truly that my car had been taken care of! And it was clean and vaccumed!! Show Full Review

Cars.com

4/18/2017

They did everything quickly and were very friendly.

Google+

4/17/2017

Done in 1 hr. without an appointment. Excellent!

Google+

4/16/2017

No Review was provided.

Google+

4/16/2017

Thanks Jeremy for fixing my car, Darla!

Cars.com

4/15/2017

The women that helped me were absolutely wonderful! They answered all my questions and advised me on my next appointment with no pressure!

Google+

4/13/2017

No Review was provided.

Google+

4/13/2017

I arrived before opening time and was just going to fill out the form and leave the key in the drop box even though I could see staff was inside. But as I started to fill out the form, a staff member came out and said step in and he'd get the info recorded.The service was done quickly, I was notified right away when it was finished, my car was washed (they ask in case you don't want to have your car washed), the bill was ready when I arrived and totally explained to me along with recommendations for future service. Very pleasant experience from start to finish! Show Full Review

Google+

4/13/2017

No Review was provided.

Google+

4/11/2017

I came in close to 4pm on a Saturday without an appointment thinking that Honda Service was open on Sunday and could keep my car overnight and work on it Sunday. However, Honda is closed on Sundays. Jeremy, one of the men who work there, came up and told me he'd try to do as much as he could before the end of the day and would call me when it's ready. Almost 2 hours later and I get a call that my car was ready and that he could stay 15 minutes past closing so that I can come pick it up. He had fixed up my car, washed the outside and vacuumed it, more than I expected for such a short notice when they were about to close for the weekend. Jeremy and his team took great care of me and my car. Thanks. Show Full Review

Google+

4/10/2017

I have always been pleased with my experiences at CCH. Most recently my car needed an air bag replaced under a recall. The work was done in a timely and professional manner, as usual. Show Full Review

Cars.com

4/9/2017

In and out as they said it would take? Thank you for being on time with my repair

Google+

4/9/2017

Always great service Appointment same day, in early, explained everything and love the car wash!

Google+

4/9/2017

Good people

Google+

4/9/2017

I was really pleased with all of the help from Vince and Kevin. Based on our experiences buying my car, I really wouldn't want to go anywhere else when it is time to replace my husband's. Show Full Review

Google+

4/8/2017

Great buying experience and their service department is the best ever.

Cars.com

4/7/2017

Service department is GREAT, easy to schedule appointments and they keep you in the loop on your Honda's service needs.

Google+

4/7/2017

No Review was provided.

Google+

4/7/2017

Jason was very informative and helpful in showing me all the options and finding the best price. First time in purchasing a vehicle that I didn't feelpressure from the salesperson. Would recommend them to anyone. Love the car! Show Full Review

Google+

4/6/2017

I scheduled my 2012 Honda for service (due to a nationwide recall on the front passenger air bag). When I arrived at the dealership, I was assisted immediately by a very friendly and efficient staff and told it could take 1 1/2 hours so I settled in the comfortable waiting area with a good book. Imagine my delight when just 45 minutes later, my name was called. Repairs were completed and my car had also been washed. Thank you for fast, efficient and friendly service. Show Full Review

Cars.com

4/5/2017

I apologize if this is my second review (I think my first one got lost in Cyberspace!). I have brought my Honda Civic to this dealership for years now, and this time she required some extensive service as well as annual maintenance (oil pump trouble, etc). The Service people were kind and accommodating when I had to leave the car overnight. Thank you, so much, for getting the car back into shape! Thank you especially to Troy for explaining everything to me in detail and being patient with all of my questions! Show Full Review

Cars.com

4/5/2017

Bethany was my contact person. She was very professional in detailing the work required and the inspections included. At the conclusion of the service Bethany went through the inspection report and explained any future needs. The service to the car was good and it was nice getting a cleaned car at the end of the work as well. Show Full Review

Google+

4/5/2017

No Review was provided.

Google+

4/5/2017

Friendly service without pushy recommendations.

Yelp

4/3/2017

I called late in the morning because I noticed oil on my garage floor. The service man said to bring it in, no problem. Three hours later I drove up and was greeted by name ( I have no idea how they knew who I was.). 15 minutes later I was taken to see my car on the left and shown where a nut was loose. They tightened it and put in a half quart of oil. No charge. I tried paying, twice, but they said No. They were happy to help.Thank You, Capital City Honda. Show Full Review

Google+

4/3/2017

No Review was provided.

Facebook

4/1/2017

No Review was provided.

Google+

4/1/2017

No Review was provided.

Google+

3/31/2017

Had to take my Pilot in due to a safety recall. Great service from making the call to schedule the appointment to drop off and pick up. Darren Berschauer answered all of my questions to my full satisfaction. The shuttle took me back home and picked me back up! Wonderful and pleasant lady driver! I would highly recommend Capitol City Honda! Show Full Review

Cars.com

3/30/2017

Keeping my 2006 Element at its best and enjoying the ride.

Google+

3/30/2017

No Review was provided.

Google+

3/30/2017

No Review was provided.

Cars.com

3/29/2017

Unscheduled stop for a air bag warning. Full diagnostic and mitigation during morning rush. Squeezed in without an appointment and provided shuttle service. Thanks! Show Full Review

Cars.com

3/29/2017

We bought our Honda Accord 2008 from this dealership brand new and have had no problems with it. This visit on 3/28/2017 the car was stalling at times but was an easy fix. We bring the car in for its regular check up's. The car runs and still looks like new. The guys who work on it take good care of it. We never have got it back with scratches on it. Thank you CAPITAL CITY HONDA OLYMPIA, WASHINGTON for taking care of our car. Show Full Review

Cars.com

3/29/2017

Kelli is terrific at her job, congenial and so knowledgeable. Additionally, the technicians always take great care of my car. I drive away with confidence in my vehicle and satisfaction with the service. A great dealership. Show Full Review

Google+

3/27/2017

No Review was provided.

Google+

3/27/2017

No Review was provided.

Google+

3/27/2017

No Review was provided.

Google+

3/26/2017

I had an exceptional experience today with one of your service members. He was super helpful from the time I called in to schedule (super last minute btw), to the time he was handing me back my keys on the walk over to the cashier. Very impressed Honda!! Show Full Review

Google+

3/26/2017

I had a recall on my Honda crv air bag.I was scheduled quickly, and the service was done quickly with a friendly service department.

Google+

3/25/2017

I made an appointment to service my S2000 and the whole process went like clockwork. My Service Advisor and Service Tech were a first class team.

Cars.com

3/24/2017

Recently purchased a 2010 Accord from Capitol City Honda. Brought it in for the 1st oil change. Stellar customer service. I previously had a 91 Honda with 337,000 miles. Always take my cars to this dealer as they provide the most courteous, prompt service. Never pressure me to have extras done. I feel I'm in good hands always. Show Full Review

Google+

3/24/2017

No Review was provided.

Google+

3/24/2017

No Review was provided.

Cars.com

3/23/2017

Great service. Courtesy car wash and vacuum. Plan to purchase my next vehicle from this dealer.

Google+

3/23/2017

No Review was provided.

Google+

3/23/2017

JD in the Sales Dept helped us find the Honda Accord model and color we wanted, and worked with us to get the financing terms and payment that we needed. Show Full Review

Cars.com

3/22/2017

As always, Capitol Honda proved to be exceptional. I will continue to recommend the dealership to others.

Google+

3/21/2017

No Review was provided.

Cars.com

3/20/2017

Jeff Navin was great. We stopped on a whim a few days before we bought after doing internet research on two different makes of cars. He was great at no pressure while we decided. He pointed out several aspects of the CRV that we didn't know. We went back 2 days later and he was great. We would have given 5 stars to the buying process but the process between the salesman and his boss took to long. Almost 2 hours to get an accepted offer! I did feel the entire time the salesman knew exactly what we wanted and was negotiating on our behalf. Also the financial person, David, was very easy and fast to work with. Again, our only issue was the wasted time with the sales manager (the closer who approves the deal). Show Full Review

Google+

3/20/2017

No Review was provided.

Cars.com

3/19/2017

I went in for an airbag recall service appointment. For some reason the appointment was not listed for the day. The service manager checked my car's VIN and established that a part replacement was due. He made the necessary arrangements and two hours later I left a happy customer with a shiny washed car. Show Full Review

Cars.com

3/19/2017

Nothing beats the maintenance and repair service coordinated by Darren Berschauer! He makes every effort to accommodate your schedule even when he is busy. You can count on being greeted in a friendly manner, on having confidence that he will look for the best solution if a repair is required and being alerted to upcoming issues requiring attention so that you can plan accordingly. He is why we bought another Honda when ours needed to be replaced. You don't find service like this even at other Honda dealerships. Show Full Review

Google+

3/18/2017

No Review was provided.

Cars.com

3/17/2017

The first time i purchased a car was with Willie several years ago and i got a great deal on a used Honda Civic. So it was a no brainer for me to go back to him when i wanted a new car and he did a fantastic job getting me the best deal possible on my new CR-V! Show Full Review

Google+

3/17/2017

Prompt, friendly service! I love leaving knowing my car has been well taken care of by the Honda of Olympia team.

Google+

3/15/2017

At Capitol City Honda I am always warmly greeted and treated exceptionally well. The staff is extremely knowledgeable and always takes care of all my auto needs. Show Full Review

Yelp

3/14/2017

Thank Bethany ! You're amazing !

Facebook

3/11/2017

A shout out to Kelli in Service! Thank you for your help, direction and keeping me informed during my visit today! And for it laughing too hard at me when I told you I was going running on this super rainy day! Show Full Review

Google+

3/11/2017

Great service. Honest answers about any issues my car has. I've felt great about the service this service center provides!

Google+

3/10/2017

No Review was provided.

Google+

3/9/2017

No Review was provided.

Google+

3/7/2017

Prompt, friendly service! I love leaving knowing my car has been well taken care of by the Honda of Olympia team.

Google+

3/7/2017

My oil life light was on. I brought my car in and within 45 minutes my oil change was completed. Great service.

Google+

3/7/2017

Quick easy oil change and wash. Happy with service. Thank you

Google+

3/7/2017

No Review was provided.

Google+

3/3/2017

Excellent fast and friendly

Google+

3/3/2017

We just moved from Seattle to Olympia and use Honda often. Our first experience here in Oly was stellar. We had Dex helping us and he was totally on it, receptive, and fast. Probably the best customer service I've had at an automotive center. He had our car done ahead of schedule. Show Full Review

Google+

3/3/2017

Donnie always does a great job in seeing the service to our car is done efficiently. He always explains what was done when the mechanic is finished. Love Capitol City Honda! Show Full Review

Cars.com

3/1/2017

Darren Berschauer always does a good job for me! Thank you for your excellent service.

Google+

3/1/2017

Our salesman, Jeff Navin, worked diligently with us to get us the car we wanted at a price we were willing and able to pay. He was very courteous at all times and we are very appreciative of his kindness and help. We will not hesitate to contact Jeff when we need another car and will refer him to interested friends without hesitation! Thank you Jeff! Show Full Review

Google+

2/28/2017

I always get my oil changed there. And they give me recommendations for what my Honda needs, but never try to hard-sell me. Staff is friendly and service is great! Show Full Review

Google+

2/27/2017

Good!

Google+

2/27/2017

Excellent!!

Cars.com

2/26/2017

From beginning to end the experience was awesome ! I would refer anyone and everyone to capital city Honda

Facebook

2/25/2017

I had a great experience. The attendant was very helpful she explained everything I need to know about my car and I am grateful. Thank you Capitol City Honda. Show Full Review

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

No Review was provided.

Google+

2/24/2017

Excellent!!

Cars.com

2/23/2017

My paperwork was filled out correctly, they were ready for me. Got a call when vehicle was done, explaining everything that was done, very friendly when I picked car up. Car was washed, vacuumed, looking good! Show Full Review

Cars.com

2/21/2017

Michael S. went above and beyond to make our purchase a positive experience. He was very helpful and fun to work with. Highly recommend.

Facebook

2/21/2017

Cool experience, great deal and awesome salesman Jonathan!!

Google+

2/21/2017

great experience - great salesman

Google+

2/17/2017

No Review was provided.

Google+

2/17/2017

I love the Honda Pilot

Google+

2/17/2017

Service was impressive

Facebook

2/16/2017

No Review was provided.

Cars.com

2/14/2017

quick easy in and out for routine service to vehicle.

Google+

2/14/2017

Timely, cordial, service explained and extended care of courtesy! I was most impressed this visit over many visits that I've had over the years. Just keeps getting better. Thanks CCH! Especially, Dexter, Moose, Hailee, Ashley, Sean(sp) and the counter payment personnel. You guys ROCK - literally - saved my life! THANK YOU! THANK YOU SO MUCH! Show Full Review

Google+

2/14/2017

Great service. Fast and professional.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

No Review was provided.

Google+

2/10/2017

Fast and thorough service.

Google+

2/10/2017

Ask for a guy named Ron, and tell him Jed sent you.

Google+

2/10/2017

The service center here is great. Dex is awesome!

Google+

2/10/2017

I love the Honda Pilot

Google+

2/10/2017

Service was impressive

Google+

2/10/2017

Good!

Google+

2/10/2017

Always helpful getting me the parts and information I need!

Google+

2/9/2017

Great service, Helpful guys. Speedy and got me out of there with no issues.

Cars.com

2/8/2017

Every time I go to service my car, the Honda service department always goes above and beyond. Very friendly and helpful. I would not record the dealership but I strongly recommend the service department! Show Full Review

Google+

2/8/2017

Jeff Navian worked with me when I was looking at CRVs. I was so undecided and he was very forth coming with info I needed. I did the test drive and then decided against the CRV. I asked to test drive the Accord and instantly made the decision to go with the 2017 Accord EX-L V6 I love it. It is so comfortable and smooth riding. I am already planning my next big trip. Thanks Jeff for your patience and understanding. This is the first car I have bought on my own. Show Full Review

Google+

2/8/2017

Our salesman was helpful, in formed and accommodating. In 17 years I have purchased 2 cars, both of them from Capitol City Honda.

Google+

2/7/2017

they always do a good job. dealerships are always spendy but they do the job right. Darren is very professional and courteous!!! thanks Darren

Google+

2/7/2017

We recently moved to this state. We have always used the dealership for our vehicle maintenance. We were very pleased with the honest and friendly service. We will continue to use this dealership for service. Show Full Review

Facebook

2/6/2017

I absolutely love my new 2017 Civic Touring! Willie is hands down the best and was very patient with me as I was trying to decide between the coupe and sedan. He stayed late after business hours, made sure I was informed of all the features on my new car(there are so many!), and I left a very happy customer. Thank you, Willie! Show Full Review

Google+

2/2/2017

Excellent service!!

Google+

2/2/2017

Excellent transaction, fast and hassle-free experience! BJ and Kevin were great to work with.

Google+

2/2/2017

Willie was a great salesman and made sure I had everything I wanted in a new car. He made it an easy process since it was my first time buying.

Google+

2/2/2017

Always helpful understanding and willing to go above the expectations. Care for your car as if it was their own. Friendly staff and great service.

Cars.com

1/31/2017

Called this AM and was able to get an appointment today for a service! Check in was easy and Donny kept me informed about my vehicle. I was in and out in a very satisfactory amount of time. It really is Express Service!! Show Full Review

Cars.com

1/27/2017

The people are friendly, personable, service (oil change) was fast. I always feel well taken care of.

Cars.com

1/25/2017

Kelli was my service advisor, very polite and professional .......... nice job Kelli Chanh was my parts specialist. Very knowledgeable with the parts I needed and very personable and quite a sense of humor...very positive.... thanks Chanh Show Full Review

Google+

1/25/2017

The customer service is always top notch! I'm not always excited with having to spent more than what I initially came in for but they are thorough in explaining the additional work (after my approval) leaving the care and SAFETY of my family and my car a #1 priority. Show Full Review

Cars.com

1/21/2017

I scheduled an oil change for a late Friday afternoon time. I was running late and called ahead to inform them. They said come on in, it will be fine. I arrived 15 minutes late, they offered to do some recall work in addition to the oil service and I was prepared to wait and hour more BUT 45 minutes later I was out the door. My CRV had been washed and vacuumed as well and I was treated superbly. Great service as usual. Show Full Review

Cars.com

1/18/2017

Great service, great salesmen and a great dealership

Cars.com

1/18/2017

Wish you all had more for children to do. Buying a vehicle is not a fast process in the eyes of a child, some more distractions would be nice.

Google+

1/17/2017

not really much to say except excellent

Cars.com

1/13/2017

I have been going to Capital City Honda since 1989. Guess what, I bought 6 Honda from Capital City Honda and more coming. Because I had a such wonderful experience with staff. They are very knowledgeable with Honda product and great service. Especially Mr, Jonathan Cooper on sales department and Darren on service department. Thank you for great memories as more to come. Once again, thank you. Show Full Review

Facebook

1/13/2017

Great experience. Excellent staff. They really went the extra mile.

Facebook

1/10/2017

I feel confident in the care my car recieves with Capitol City Honda.

Cars.com

1/10/2017

Love my new HRV JEFF NAVIN did an excellent job getting us the price we ask. Great people nice and friendly.

Cars.com

1/10/2017

My B 1 service on my 2014 CRV was done well, on time, and with a smile.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

No Review was provided.

Google+

1/10/2017

Great staff, worked very hard to get me in the car I wanted. Would purchase from them again

Google+

1/10/2017

Great service! They have always kept my car in tip top shape!

Google+

1/10/2017

The service team was cute, friendly, fast, && efficent. Thank you, Honda.

DealerRater

1/8/2017

Had a great experience!! Purchased a 2013 Honda Pilot and was very please with or sales person "Buddha". I would recommend our sales guy to anyone interested in purchasing a vehicle. Show Full Review

Google+

1/8/2017

Awesome dealership, great service!

Google+

1/8/2017

My Odyssey wouldn't start when I was visiting Olympia and I had to have it towed here. I was an out-of-towner and didn't have many options so I was a bit weary of a fancy dealership working on my car and how much this would cost. Many signs pointed to the problem being the starter which was going to be an expensive repair. I worked with Dex who had the vehicle fixed by his team that evening; the found the issue was simply the battery. They didn't overcharge or take advantage of me. I was very satisfied and wish I had them do my car's brakes, too. Show Full Review

Google+

1/8/2017

The customer service is always top notch! I'm not always excited with having to spent more than what I initially came in for but they are thorough in explaining the additional work (after my approval) leaving the care and SAFETY of my family and my car a #1 priority. Show Full Review

Google+

1/7/2017

Prompt, friendly and thorough.

Google+

1/7/2017

Amazing experience purchasing my brand new Honda Civic

Google+

1/7/2017

Kelli was very professional and explained the service to my satisfaction. The technicians brought the condition of my car back to like new. They washed and even vacuumed out the interior. Thank you Kelli and crew. Show Full Review

Google+

1/7/2017

not really much to say except excellent

Google+

1/7/2017

I can't say enough positive things about the attention and care we received from the service manager Dex, as well as the other staff at Capitol City Honda. We had a reoccurring but intermittent problem that was hard to resolve. They took it seriously and found the underlying cause. Dex definitely deserves kudos for the way he interacted with us and his determination to resolve the issue. Show Full Review

Google+

1/7/2017

I always appreciate Capitol City Honda's service department. Katy handled my oil change, checkup, etc., today and everything went super-smoothly. I never hgave to worth about getting a hard sell for stuff I don't need, which was the case with another foreign auto dealership in the Auto Mall. Thank you again! Show Full Review

Google+

1/7/2017

Willie was really great to work with and made the whole process less stressful.

Google+

1/7/2017

Dex, the service rep took care of my 20 year old Honda with great care; explaining work that may be needed yet not trying to oversell. I will continue using this dealership. Show Full Review

Facebook

1/6/2017

Everyone at this location is AMAZING. From management to the service department. I have purchased 2 cars from Dustin and my parents each purchased cars from Ron. They both took the best care of us.... I got into a fender bender in my civic and the auto shop needed Honda to do some reset work... not only did they fit it in same day they fixed all the issues and had it back to the shop in a few hours so that I would be able to have my car for the weekend. I cannot express enough how great the customer service is! It really is a FAMILY dealership.... Show Full Review

Google+

1/2/2017

The man who worked with me was very thoughtful and thorough

Google+

1/2/2017

Really fast service.

Google+

1/2/2017

Excellent customer service and quality of work by the technicians. Thank you!

Cars.com

1/1/2017

Vince made my purchasing experience stress-free. He exhibited the unique ability to balance the interests of Capital City Honda dealership with my needs and desires as a buyer. Vince's product knowledge is superior. The other staff I came into contact with were professional, friendly, very knowledgeable, and helpful. Show Full Review

Cars.com

12/31/2016

My wife and I stopped in here on a quest to visit several Honda dealers and possibly buy a CRV. I was very impressed with the inventory. There were 10-20 CRV's to look at and 7-8 cars in our desired trim level. At first it seemed like too-slick of a place but the inventory peaked our interest. We did a test drive and then sat down for the negotiation. We had another car in pocket closer to home and so I decided to throw out a very low number. Much to my surprise, the number was accepted. There was no attempt to push any unwanted add-ons. The salesman said that he considered me to be very straight-forward so there was little push back from him. We financed the car through Honda with a large down payment. (That may have helped streamline the process and the fact that we have credit scores in the 800's.) The time with the Finance guy was friendly and pretty quick. Everything was explained very clearly and simply. We are very happy with our experience here. We would buy another car here. The ONE DOWNSIDE is that every CRV was already equipped with a couple thousand dollars worth of add-ons. The salesman said there was no taking them off. I should have pushed harder on that because we did not want or need at least one of them. I am sure that is partly why I got such a good, low ball price, but either way, we were very happy with this experience. Show Full Review

Cars.com

12/31/2016

Would like to inform your service crew are awesome. Very courteous and helpful as a customer arrives. They make you feel welcome and treat our car with care. Thank you. I bought my second car from your dealership because sales people are caring and aim to please. Willie was very helpful and explain all details of vehicle . Show Full Review

Facebook

12/31/2016

Can't say enough good things about this place! I love my Honda!

Facebook

12/31/2016

Can't say enough good things about this place! I love my Honda!

Facebook

12/23/2016

No Review was provided.

Cars.com

12/21/2016

Kellie was fantastic! Best service yet! She got a rental car for me to use to go to Littlerock will my civic was being serviced.

Cars.com

12/20/2016

Great service in and out in 30 minutes The people are wonderful.

Facebook

12/17/2016

Capitol city Honda as been amazing to myself,friends and family! Everybody is always so welcoming and helpful. Dex in service is the man! He went the extra mile for me the other day and handled every step with amazing professionalism! I've bought my last few trucks from them and plan on buying my next few! So thank you to everybody at Capitol City Honda and happy holidays! Show Full Review

Google+

12/17/2016

Prompt, friendly and thorough.

Cars.com

12/15/2016

Great overall and everyone was very nice. Fast service too

Cars.com

12/13/2016

Brought my cRV in for oil and some other fluid changes. Dropped it off by 7am, shuttle to work and back. They called work to tell me it was down by 11:30 am. The staff in the shop area is always great & positive and professional. Show Full Review

Cars.com

12/12/2016

Fixed problem plus vacuumed and cleaned car, you guys are great

Cars.com

12/11/2016

I came in to get a wash and vacuum and left with oil change, brake fluid change, x point inspection, and new cabin filter in about an hour. I'm kidding, the wash n vac was secondary Show Full Review

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

No Review was provided.

Google+

12/10/2016

Great customer service, thorough service department, friendly staff, convenient shuttle service.

Google+

12/10/2016

The service team was very courteous. The work was done in less time than expected. All went very well.

Google+

12/10/2016

Very friendly staff. Efficient, thorough and my service advisor explained in detail what was done along with observations and recommendations. I have taken my Acura TL to Capitol City Honda for years for routine maintenance and they never disappoint. Show Full Review

Google+

12/8/2016

I went online and explained I liked the looks of a car in their online advertising. I received a call from Amber the Manager of Online Sales and made an appointment to come in at 10:45. I ran a little late and arrived at 11:00 instead. I was invited in to drive the car I was interested in and met John my Sales person. He took me for a test drive and I was very happy with what I saw and felt in the car. We went in to discuss my purchase. After choosing a Warranty plan that ends up covering my car bumper to bumper for four years and my trade in I felt a very happy purchaser. I go today to pick up my car. My experience at Capitol City Honda was pleasant, really unexpectedly so, and I appreciate their full coverage of what I could do to trade my old car in with them. I will deal with them again. Show Full Review

Google+

12/8/2016

My scheduled maintenance was done in a timely, professional manner.

Google+

12/7/2016

David was an exceptional sales professional and I'd highly recommend him if you're looking for a new car!

Google+

12/7/2016

Prompt friendly service both on the phone and in person.

Cars.com

12/7/2016

Warranty repair took longer than service department expected so they sent us home with a new CR-V as a loner overnight. Problem appears to be correctly fixed. Show Full Review

Google+

12/2/2016

Great customer service! They go out of there way to try to save you money and they really know what they're doing.

Google+

12/2/2016

Recall fixes were handled quickly and the service writer answered questions afterwards. Easy to schedule with them.

Google+

12/2/2016

JD was so awesome to work with! He was knowledgeable, not pushy and was genuinely more concerned with helping me find something that fits rather then just making a sale. I would highly encourage friends and family to talk with JD before looking anywhere else! Show Full Review

Cars.com

12/2/2016

My service representative Darren helped me with an issue with my son's Honda Civic. I didn't have an appointment, I just showed up because I was worried about my son driving the car with so many warning alerts suddenly appearing on the dash. Darren arranged for the car to be looked at even though they appeared to be pretty busy. Luckily, the technician (Sorry, I am not aware of his name) had a plan and was able to repair the issue rather than having to replace the wiring harness. Which saved me over $1,000. I appreciate them being able to help me without an appointment and getting it fixed without only suggesting the more expensive option. I'm always a little nervous when it comes to car repairs because I've been taken advantage of in the past because I didn't know anything about the issues. But I will not have any hesitation bringing it back to them in the future. Thank you !! Show Full Review

Facebook

12/2/2016

No Review was provided.

Facebook

12/1/2016

I was in town for business a couple weeks back and was asked to help my colleague purchase a vehicle. Not only did the salesperson (Ron) respect her time, he went above and beyond the standard delivery process to make sure that she understood the many functions of her new Civic Hatchback. Kudos to Ron, Ed and the Capitol City Honda team. Show Full Review

Cars.com

12/1/2016

We worked with Willie and he gave us excellent service and a great deal.

Cars.com

11/30/2016

Had a wonderful experience yesterday - Jeremy couldn't have been nicer. Hooked me up with new floor mats, gave me a schedule I've been wanting, and showed me how to check my maintenance schedule. Learned so much yesterday. Show Full Review

Facebook

11/30/2016

No Review was provided.

Yelp

11/27/2016

On a long I-5 roadtrip, my car started making a strange whining noise. I pulled into Capitol City Honda's service department, without an appointment on a busy Saturday afternoon. I thought they'd make me wait forever, but 10 minutes later they had my car on a lift, revving the engine and listening with a stethoscope. The service tech was extremely knowledgeable, friendly and patient explaining the issue he suspected. He recommended a simple transmission fluid change as a first step. About 10 minutes after that, the car was ready, sounding better and back on the freeway. I'm stunned how great the service was, and they only charged me for the transmission fluid change. Other places would have added diagnostic fees etc. My expectations were definitely exceeded. Great work folks. My only regret is that I didn't remember their names. Big high five to the team working around 10:30am on Saturday 11/26/16. Thanks! Show Full Review

Google+

11/27/2016

Great service.

Facebook

11/24/2016

No Review was provided.

Cars.com

11/22/2016

I have been going to Capital Honda for eighteen years. First with our Accord, then our Pilot, now the CRV. We've always had first class service and will continue in the future. Show Full Review

Cars.com

11/22/2016

Was in and out in less than 30 mins! Quickest oil service I have ever received and the staff was friendly and helpful.

Cars.com

11/20/2016

They have been taking care of my ridgeline for over 2 years and I have always had the best service. Today was particularly good because with Katie's help and Dave the tech they were able to squeeze me in, Fix the problem and they found 2 nails and fixed that. Thanks again everyone at cc honda Show Full Review

Cars.com

11/18/2016

Service department is fast, courteous and efficient. Everyone here is always happy to help. Kudos to Dex for explaining the services done and fast, freindly attention to detail. Show Full Review

Cars.com

11/18/2016

I was very impressed with how nice the people in the service center were with everyone. I would recommend Capitol Honda as a 5 star platinum dealership. Show Full Review

Cars.com

11/18/2016

My experience at Capitol City Honda and with Kelli our service provider was great. Making the appointment was super easy, with plenty of time options. Upon arrival I was greeted at my car. Kelli was prepared with my information and she explained the work to be completed. I waited for the car in the building. The facilities are clean and comfortable. The work was completed in a timely manner, and the bill wasn't as bad as I was expecting. All in all an excellent and efficient process. Show Full Review

Cars.com

11/17/2016

Dexter was simply amazing. He alerted me to a recall fix and had it done. The routine maintenance was completed as prescribed. My car is in excellent condition - thanks to the maintenance team at Capitol City Honda. Show Full Review

Cars.com

11/17/2016

They found a nail in my tire and fixed it for free!

Facebook

11/8/2016

Great service from everyone at the service desk. Thank you for looking after my sons CRV

Google+

11/8/2016

Great service.

Google+

11/8/2016

Great service. See Willy if you need a car.

Google+

11/7/2016

Great place to get a New / pre owned car , truck or Suv at a screamin deal :)

Facebook

11/5/2016

Dex and Rory in service took great care of me and helped me get my navigation screen replaced. Dex did a great job getting the part quickly and making sure it was right. Thanks for all your help. I'll probably be in for new car in the next 6 months thanks to your great service. Show Full Review

Google+

11/2/2016

Bought my first brand new CVR great people and customer service

Facebook

10/23/2016

Great service by folks that care about providing a hassle free buying experience. No ridiculous hard sells, no unscrupulous up sells, just honest, straightforward business. They don't sell stuff they don't believe in. Show Full Review

Yelp

10/20/2016

I am very impressed by the team at Capital City Honda. I came in with my cousin not expecting to be buying a car. I had been interested in trading in my current car but I didnt think I would be able to get what I wanted for a cost I could afford so I didnt even consider it. The team at Capital City Honda asked me what kind of car I had and what I was looking for and went to work. I got exactly what I wanted and for a cost I could afford. I didnt feel pressured to spend more then I could nor was I made to feel bad about how much I made. Such a great team! If you are interested in a new car I suggest coming here, Marcus and the team at Capital City Honda are amazing. Show Full Review

Facebook

10/19/2016

I am so happy with my purchase! Thank you Jeff C!!!

Superpages.com

10/14/2016

We bought a used car from a guy named Lenny, he was the best there. We own 3 other hondas and have them taken there for all of the service needs. The service people we use is with a girl named Lea, she has fixed all issues with the car Show Full Review

Superpages.com

10/14/2016

bought my vehicle from Willy :) You are the MAN!! I love the vehicle and the few things that needed to be fixed where fixed with no questions asked...Great place to purchase your vehicle Show Full Review

Facebook

10/12/2016

This was such a great buying experience for me! Ed, Jeff C. Ron and Terry made everything so easy. They answered my questions and made sure I was completely comfortable with all aspects of my purchase. I will definitely be back and will also recommend anyone looking for an honest, reliable dealership to go see them. You won't regret it. Satisfied customer for life! Show Full Review

Google+

10/10/2016

No Review was provided.

Facebook

10/4/2016

No Review was provided.

Facebook

9/11/2016

No Review was provided.

Google+

9/10/2016

No Review was provided.

Facebook

9/7/2016

No Review was provided.

Google+

9/7/2016

Courteous and they work fairly fast to get work done. Granted I've only gone in for planned maintenance so far. If you bought your car there, the give car washed at no charge. Show Full Review

Facebook

8/29/2016

My wife and I bought a 2016 CR-V from them. They were very nice and helpful. Showed us everything about our car, and helped us with financing. Thanks capital city Honda. We love our new Honda. Show Full Review

Facebook

8/20/2016

Every person I've had dealings with here is nice, helpful and willing to go the extra mile. Each of you are appreciated! Thanks for taking pride in what you do. Show Full Review

Facebook

8/20/2016

It's been around a year since I finally replaced my old car with a new(er) Nissan Cube at Capitol City Honda. Not having any experience of actually buying a car through a dealer (though going with others in the past) I was wary going in, but once JD assisted my father and I, I was able to just appreciate the experience. I'd had my eye on the Cube after looking at the deals online, and I really appreciated JD's demeanor and professionalism. He provided information and his thoughts (which reflected experience and knowledge) without once feeling like he was being pushy or trying to sell me. This made the experience really nice - being able to really test the car out the way I wanted to (freeway, acceleration, breaking, turning, electronics inside, etc). I really appreciated that immensely! Ultimately I drove away from the lot in my new Cube, very happily. Everyone at Capitol City Honda were very nice, helpful, and I really appreciated how they didn't try to jam a sale or other additional things you didn't need down your throat - that reflected professionalism and respect for what customers wanted. Show Full Review

DealerRater

8/20/2016

It's been around a year since I finally replaced my old car with a new(er) Nissan Cube at Capitol City Honda. Not having any experience of actually buying a car through a dealer (though having been with others when they were) I was wary going in, but once JD assisted my father and I, I was able to just appreciate the experience. I'd had my eye on the Cube after looking at the deals online, and I really appreciated JD's demeanor and professionalism. He provided information and his thoughts (which reflected experience and knowledge) without once feeling like he was being pushy or trying to sell me. This made the experience really nice - being able to really test the car out the way I wanted to (freeway, acceleration, breaking, turning, electronics inside, etc). I really appreciated that immensely! Ultimately I drove away from the lot in my new Cube, very happily. Everyone at Capitol City Honda were very nice, helpful, and I really appreciated how they didn't try to jam a sale or other additional things you didn't need down your throat - that reflected professionalism and respect for what customers wanted. Bottom-line: great experience buying a vehicle, I would recommend Capitol City Honda and JD to anyone looking to buy. What you want and express going in, the folks there listen to. They seemed more patient and more respecting of their customer's preferences then what I've experienced with accompanying people to other car dealers in the past. Show Full Review

Facebook

8/20/2016

No Review was provided.

Superpages.com

8/10/2016

No Review was provided.

Yelp

7/28/2016

Great service was in and out in 45 minutes friendly staff. Waiting area clean free coffee. Enjoyed the wait

Cars.com

7/14/2016

Thank you for service reminders... Dex was super. Answered all my questions. The "interim" shuttle driver was extremely helpful. The regular driver was too far out. Awesome service and my CRV is always in tip-top shape. Show Full Review

Google+

7/10/2016

No Review was provided.

Cars.com

7/9/2016

I purchased my 2007 Honda Civic SI new at Capitol City Honda and have had it serviced there ever since. Service has always been prompt, fairly priced, and done right the first time. Show Full Review

Cars.com

7/8/2016

Ease of getting an appointment and willingness to be more competitive with repair costs.

Cars.com

7/7/2016

My appointment was a pleasant experience as usual. All bases are covered. They make us feel like we are important. Thanks to all, John and Polly

Cars.com

7/7/2016

Best service they even clean your vehicle for free

Cars.com

7/7/2016

The salesman Willie outstanding on getting me into a new Civiic and maintaining my payment to additional $20 a month

Cars.com

7/5/2016

The best customer service i have ever experienced. The service department is outstanding. I felt like service advisor really cared and that I was important. I had a dead battery, and called at closing on Saturday. I have keyless entry and push button start. I didn't know it was the battery at first. I was encouraged by the service advisor to call Honda Roadside Assistance. That service was really excellent; very professionally handled and surprisingly quick. The service advisor called me back to be sure everything went well. AND he went out of his way to call me the following day to be sure the car started. I took it in on the following Monday and had the battery tested. I was assured that if the battery was bad it would be replaced. All-in-all this was outstanding customer service. I have more confidence than ever in Honda products and this dealership. While I waited for the car I chatted with one of the salesmen while walking around the lot. He told me he had come back to this dealership because of the owner. Whatever they are doing, they are doing it right. Show Full Review

Yelp

7/2/2016

Dustin was great to work with. No pressure at all. We were in and out in a couple hours which included test driving cars.

Cars.com

6/30/2016

The team was friendly and fast. They were nice to our dog Jefferson.

Cars.com

6/29/2016

Good quick service. Had the vehicle towed in over the weekend and they worked on it first thing Monday.

Yelp

6/29/2016

So far, so good. We'll see as time goes by. I'm a bit concerned after reading a couple of other reviews, especially the one by the gentleman that was told he needed to purchase a new battery. It leaves me a bit wary. Show Full Review

Cars.com

6/27/2016

Honest and truly customer service focused. They clearly want to be your dealership for life and work hard to earn that privilege.

Cars.com

6/27/2016

I had to come back because something that was done left me with a wobble in the front end. Everything was checked and nothing was found but they rotated the tires and the wobble was gone when I left. Thanks..............Sandy Show Full Review

Cars.com

6/27/2016

It is always nice to know I can depend on Capitol Honda,for their good Service,and quality repair..I have had my Car close to 9 yrs now,and have had very few problems with it.It is due to the fact that they treat their Customers like they expect to be treated..They are honest,fair,and never take advantage of their paying Public.After all,We pay their wages,the Boss just moves the money about..Good service doesn't hurt,it brings back more Customers,that heard the good Review. I didn't buy my Car in Olympia,but live in the area,so it seemed only natural to take it to Capitol Honda..I do appreciate the quality fast service that I receive at Capitol Honda.Troy is a great man to stay on top of the Service Dept,& knows how to work with the Public..Drydoc2-Doug Show Full Review

Facebook

6/23/2016

Thank you for my 2014 new to me Jeep, rental car, and replacing the broke radio antenna;) and being patient with us as we test drove 8 different SUVs

Cars.com

6/18/2016

Awesome job by entire staff, I will continue to bring my vehicles into this dealership for service and recommend anyone else servicing or buying a Honda. Show Full Review

Cars.com

6/16/2016

I didnt buy my car in olympia, i bought it in tacoma. Doesnt much matter who you buy a new car from i guess, but after my purchase, I had a complimentary oil change there... was extremely turned off by tacomas lack of customer service. Took my civic to olympia, and ive been happy every time. I trust them with my baby. Show Full Review

Cars.com

6/16/2016

Great service on our 2001 Honda Civic. It needed a new oil pump so that was done along with new belt since the car would be apart. The new oil pump is working great and the engines noises that were there prior to the service are now gone! The work was done within the day and I appreciated the all around service that I got at Capital City Honda. Show Full Review

Cars.com

6/16/2016

Since the first day I walked into capital city Honda in have had wonderful service

Cars.com

6/15/2016

I'm a long time(26 yrs) loyal customer with Capital City Honda. They aim to please both in Sales and Service. I've bought 5 cars from them and always used them for my service needs. Capital has an excellent reputation in the South Sound area. Show Full Review

Cars.com

6/15/2016

Had my regular oil change. Very nice environment and energy.

Cars.com

6/15/2016

Awesome dealership with great service. Recently when I purchased a used car, I decided it was not the best deal for me. I returned the car with no pressure. This is a quality company and I plan to continue to give them my business. Show Full Review

Cars.com

6/11/2016

Great service as always! We have purchase three Hondas over the years and each one has been great. Our first Honda was a 1998 Accord, the second was a 2006 Pilot and of course our third is a 2012, CRV. I'm pretty sure that when we buy a new car that it will be another Honda. Hopefully the prices don't shoot sky high ! Show Full Review

Cars.com

6/11/2016

We had a problem with our air conditioning. I talked to Troy and he arranged to have the mechanic talk to me when I brought the car in. In less than n hour the problem was fixed. I have always received a great service experience. Show Full Review

Cars.com

6/9/2016

Your service rep, Darren, was very helpful and courteous, as always!!

Cars.com

6/9/2016

Capital City Honda has professional staff working that will meet your every expectation.

Google+

6/7/2016

Jonathan was great. He helped us get the car we wanted and stayed late util we were completely taken care of.

Cars.com

6/4/2016

In for an oil change..... They washed and vacuumed my Honda Odessey (and it WAS dirty...grandkids" Fruit Loops & etc) And they reinstalled the second row "jump seat" that had been removed to make room for some very large boxes. They do a wonderful job!!! Show Full Review

Cars.com

6/4/2016

We found buying a new car from Jeff to be a positive experience.

Cars.com

6/3/2016

Very helpful and caring showed me places to go while waiting. Gave a call when ready, helped have courtesy driver pick me up from mall! had my car washed and vacuumed! Show Full Review

Yelp

6/2/2016

Arrived ready to schedule an appointment. They took care of me right away. No charge for the first oil change. Also rotated tires and filled them appropriately. Topped off fluids as necessary. Great service!!! Took less than an hour. Courteous and efficient.Carolyn Show Full Review

Cars.com

5/30/2016

No problems, I felt taken care of throughout the whole process.

Cars.com

5/29/2016

Jeff is an exceptional salesperson. Thoughtful, knowledgeable helpful and patience..

Cars.com

5/27/2016

we used the service department. Everyone was very friendly and helpful We decided if we were to buy another car it would be at your dealership.

Cars.com

5/27/2016

The service was exceptional and everything was explained very clearly, including some of the options I have.

Cars.com

5/26/2016

would have liked taking less time, but overall was pleased.

Cars.com

5/24/2016

Always able to get my oil changed quickly and reasonably priced! Great customer service!

Cars.com

5/23/2016

Purchasing the new 2016 Pilot through Capitol City Honda was the easiest and most positive experience I've ever had when buying a new vehicle. The fact that my particular color choice did not seem to be available was no deterrent, and Cap City went out of their way to ensure I got just what I wanted, though it did involve a little patience waiting for the plant to build it. Cap City was very supportive throughout the process, and I think was as thrilled as I was when the new car was delivered. I am exceedingly happy with the purchase experience and the vehicle itself, and would whole-heartedly recommend Cap City to anyone looking for a new or even a used vehicle. On the road again . . . Show Full Review

Cars.com

5/21/2016

Great service with a smile. Able to work me in and find out the problem with my vehicle.

Cars.com

5/21/2016

Capitol City Honda works hard to be a friendly helpful place. The person who worked with me took care of the recall problem with my vehicle and set up my service quickly so I could get to my lunch with my daughter. Show Full Review

Cars.com

5/21/2016

Service personnel were great, reviewed last service two weeks ago and said not to worry. Light went off as we left dealership!

Cars.com

5/20/2016

I was in for an oil change and really always appreciate the courtesy and thorough explanations or what was done to my car and suggestions about future needs. Show Full Review

Cars.com

5/20/2016

Fast service, friendly staff and a clean car to boot!

Cars.com

5/19/2016

Great customer service. Really worked with me and dealt with the extended warranty people to make sure coverage would be provided for the air conditioning unit. Show Full Review

Cars.com

5/19/2016

Needs doughnuts in waiting room since nowhere for lunch or breakfast is within walking distance. Or a small tray where you sell better things than those vending machines have-- like espresso stand w/ muffins. Show Full Review

Cars.com

5/19/2016

Great service every time, they wash the car and explain everything they have done.

Cars.com

5/19/2016

I appreciate the excellent service I received from Dex, I had an oil change, and air filters replaced on this visit. They always do such a nice job on the car wash, it's always a pleasure to come in and have my baby pampered. Show Full Review

Yelp

5/19/2016

Always courteous, professional, and efficient.

Facebook

5/19/2016

I had such a hard time figuring out what exactly I wanted. I spent Sunday test driving cars, Monday and Tuesday researching cars, and today I bought the car! JD was very patient with me! He understood what I wanted/needed and was willing to help me find a solution with my budget! Thank you Capitol City Honda! Show Full Review

Facebook

5/12/2016

No Review was provided.

Google+

5/7/2016

Great first car buying experience! BJ was extremely knowledgeable, gracious with his time and considerate of all of my parameters in what I was searching for. The supporting team was equally helpful, and it was a successful day all around. Show Full Review

Google+

4/27/2016

Factory recall/update, on schedule, nice people and . . . free!

Google+

4/27/2016

A wash and oil change in 45 minutes. Great Job...

Cars.com

4/18/2016

We have four older Honda vehicles that are serviced at Honda City in Olympia. Our service representative Darren is always pleasant and accommodating showing interest not only in our vehicles but in us. He looks out for our best interest advising us on the best way to address any repair situation that comes up. We always appreciate his service. He is kind and courteous and we never feel taken advantage. When we think of buying new cars, we always think of a Honda because we appreciate Darren's care on the inevitable repair end of car ownership. Show Full Review

Google+

4/17/2016

Staff was very helpful in assisting my wife and I through the process. They were kind, courteous, and fun to work with.

Google+

4/17/2016

Dex in the service department was awesome. I was there to get a faulty seatbelt buckle replaced under warrantee and plan on using them in the future due to the professional & friendly service I received. Show Full Review

Google+

4/17/2016

Great prices, great friendly service, and returned car washed and vacuumed. Have never had a bad experience here.

Google+

4/10/2016

No Review was provided.

Google+

4/10/2016

Visited for a wheel lock chuck as we lost ours somewhere in the move. They helped and I ended up buying new lugs. Helpful, friendly, nicely appointed waiting areas. Show Full Review

Google+

4/7/2016

This was our first maintenance visit to Capitol City Honda with our out-of-state purchase of a new Honda. Capitol City Honda is our new Honda go-to place after our move to Washington state. It was great meeting Hobie, our maintenance supervisor. He is a very friendly and conscientious young man who volunteered to find answers to our questions when they weren't at his fingertips. Also extremely helpful with some questions regarding Honda options purchased in another state was Capitol City Honda's Finance Manager, Kevin Dunn. Show Full Review

Cars.com

4/4/2016

Ciindy was the service writer. She greeted me with a smile and and was very thorough with the explanations . She was quick for the tasks at hand: communicated with other staff and enforced what I understood. She dressed appropriately with cleaned clothing. She also gave me a heads-up for future maintenance I needed to plan for. As I walked around I was greeted by several staff people, all of whom were very pleasant and displayed contentment with their jobs. Sincerely, Patrick Hayward Rn Show Full Review

Google+

4/2/2016

I walked into this establishment expecting the same run around with my credit. Willie Aguirre immediately greeted me and he got me into the application first which I requested so I wouldn't waste time falling in love with these cars. He guaranteed me he will do whatever it takes so I can have the reliability I need to travel to and from work, I was skeptical but trusted him and he did not let me down. I not only did I get the exact car I wanted but I also got a great deal with a loan through a very reliable credit union and no cosigner. The financial advisor whose name I forget but went to bat with the banks for me said " every car dealership I had been too (a lot of them) had the capability of getting the loan" only Honda and its excellent staff went above and beyond making this happen. My family and I couldn't be more happy knowing I wont be stuck on the side of the road with a junker and my payments are economical for my income. Thankyou again so much you don't know how significant this purchase is going to help my credit being I am a young adult. your the best Willie! Show Full Review

Cars.com

4/1/2016

Excellent service including shuttle ride back home.

Cars.com

4/1/2016

Friendly, helpful, fixed everything we asked and provided routine servicing in one day. Thank you

Cars.com

3/31/2016

This was my first time at your dealership. WOW! I was greeted promptly when I dropped off & when I picked up my car. Everyone was super nice & personable. Facilities are beautiful, well maintained, & convenient. Wow, and if the amount of traffic going in & out while I was there is any indication, this is a preferred dealership in Olympia. My daughter thought the kids' area was great, but she wondered where the coloring pages were. You guys are great! I'm coming back! Show Full Review

Facebook

3/31/2016

No Review was provided.

Cars.com

3/28/2016

Easily made an appointment online for routine maintenance. Kelli was helpful and friendly at check in, service was completed in a timely manner. Kelli gave us a complete run down on the car's condition and projected service needs. Show Full Review

Cars.com

3/28/2016

Bought many cars over the years but this was a pleasant experience. Treated with respect and courtesy. Denise H started the sale process,when she was out (sickness) Jeff C pitched in to help and when Jeff was off,Dillon finally closed the deal. I experienced great teamwork from all the 3 staff members and was amazed at the coordination and customer support they offered.So, without question Capitol City Honda will be MY dealership from now on.BTW, I love my new CRV. Show Full Review

Cars.com

3/24/2016

Donnie did a super job. He even made sure I got a rental when my vehicle had to stay overnight. I am very impressed with your service in general over the years. Keep the outstanding work- Show Full Review

Cars.com

3/24/2016

This is the second car I have bought from Capital City Honda and they are fair, concerned about me and always treat me with respect. I take my van there weekly for free car washes and it always looks like new. Show Full Review

Cars.com

3/24/2016

Every service we've had done at Capitol City Honda has been amazing. The service department is prompt, and extremely courteous.

Cars.com

3/24/2016

Super flexible, was able to schedule same day. Very pleasant experience and a great job!

Cars.com

3/23/2016

Yet another excellent customer service experience with Capitol City Honda.

Cars.com

3/21/2016

Great service department. Repair completed on time and as stated.

Cars.com

3/17/2016

We are treated with respect, car is serviced in a reasonable amount of time, Darren (service writer) is always professional and excellent to work with, keep him on your staff. We will continue to have our autos serviced there. Show Full Review

Cars.com

3/15/2016

A very good experience! I have purchased two new cars from Capitol City Honda. I will definitely return with any future needs.

Cars.com

3/15/2016

Excellent service. Fast, courteous and fair. Very happy with the service and employee interaction.

Cars.com

3/15/2016

Very smooth and quick deal. Great NON pushy staff. I came in with the price.. They matched, and fair on my trade, then I was off to finance where it was painless Show Full Review

Cars.com

3/14/2016

WOW! They thought of everthing. Customer service, communication, timing and quality. Scheduled online, dropped off car in heated and well lit garage. Met by service member who had all my information. I was in the courtesy transport vehicle in less than 5 minutes and dropped off at work. I chose a time to be picked up that afternoon and the driver was there. Again, back in the heated garage and met by the service member. All inspections checked out and my car washed and vacuumed. On the road in less than 5 minutes. I'm telling everyone about the service and experience I had at Capitol City Honda. Thank you. Show Full Review

Cars.com

3/13/2016

In my many years of having my all of my Hondas serviced at Capitol Honda I have always been very pleased with the service I have received. On March 10, I had an exceptional experience when I was assisted by Hobie Hogan. He surpassed all of my other experiences with his friendly, respectful and courteous help. He listened to my concerns carefully to what I needed done, he made sure it was done in my time frame, and he explained the procedures. He is a clear communicator and most importantly, he cares about the service he provides for his customers. Hobie Hogan is an exceptional Service Advisor! Thank you! Show Full Review

Cars.com

3/11/2016

Was a recall issue. Got us in and out. Washed the car and vacuumed inside

Yelp

3/11/2016

The service was exceptional: on schedule, took care of an issue another dealer did not and with no charge and they even have a nice shuttle that will help save your time. They are honest and reliable. I am happy I found them. Show Full Review

Cars.com

3/10/2016

I've always had a good experience with Capitol City Honda's service department, which is why I made the drive from Des Moines down to Olympia to have the work done on the car. Dex was great to work with. Show Full Review

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

No Review was provided.

Google+

3/10/2016

Routine maintenance service was done promptly while I waited. No surprises. Car was delivered to me very nicely washed and vacuumed out. I regularly have my maintenance service done at Capitol City Honda even though I could get it done cheaper elsewhere. The high quality of the service is worth the premium price. Show Full Review

Google+

3/10/2016

Great experience with Coop. We have bought three cars from him and he is fair, honest and keeps the process as simple as possible. We trust him to give us the best deal he can and he always comes through! Show Full Review

Google+

3/10/2016

Great, planned the service at the advice of the service department, dropped off my car work was completed, additional safety concerns were identified by the Technician, I was called to approve the work before it was done, as a result I was able to get both services completed at the once. I feel safer having a single service location handling my repairs. They stand behind their work to ensure I am personally satisfied. With a single location handling all of my repairs I eliminate any opportunity for finger pointing, (example brake repair done by a tire store vs Honda Service center). Your service and parts cost were better than the tire store. I appreciate that.Jerry Eckenrode Show Full Review

Google+

3/10/2016

The service department is first rate. This dealership is one of the very best. And I love my Honda!

Google+

3/10/2016

Dex in the service department was awesome. I was there to get a faulty seatbelt buckle replaced under warrantee and plan on using them in the future due to the professional & friendly service I received. Show Full Review

Google+

3/10/2016

Took Fit in for 2 recalls. Easy and fast appointment set up on phone. Upon arrival found the waiting area pleasant. Work was finished within the service time estimate. Staff was very friendly. Observed many interactions between staff and customers while waiting and found them all very courteous. Show Full Review

Google+

3/10/2016

Staff was very helpful in assisting my wife and I through the process. They were kind, courteous, and fun to work with.

Google+

3/10/2016

excellent service as usual.

Google+

3/10/2016

Dex in the service department was awesome. I was there to get a faulty seatbelt buckle replaced under warrantee and plan on using them in the future due to the professional & friendly service I received. Show Full Review

Google+

3/10/2016

The service department is first rate. This dealership is one of the very best. And I love my Honda!

Google+

3/10/2016

Great experience with Coop. We have bought three cars from him and he is fair, honest and keeps the process as simple as possible. We trust him to give us the best deal he can and he always comes through! Show Full Review

Google+

3/7/2016

Great customer service!

Google+

3/7/2016

Great service when I needed it!

Google+

3/7/2016

A very stressful time for my car to presage breaking down by flaring the Check Engine light at me. Yes, the cost to fix it was a blow. But the kindness of the staff (and other customers who must have overheard or seen my distress) was the star of the day. Darren Berschauer was sympathetic to the situation. He's always a sterling representative for Honda service. But a special mention goes to the young lady sitting at the desk behind him. Her name, he said, was Kelly, but I don't see her picture in the staff section online. She went above and beyond and gets my vote for the biggest heart and the kindest soul of the day. I wasn't even her customer.So five stars doesn't mean I loved the experience. It means I am grateful for people who were part of it.Thank you... (and please tell Kelly and Darren that my pet lived.) Show Full Review

Google+

3/7/2016

Factory recall/update, on schedule, nice people and . . . free!

Google+

3/7/2016

The service department updated transmission software and performed diagnostics to identify a noise/vibration. Both were resolved well ahead of schedule and for less than the estimate. Customer service rep was professional, prompt and informative.Everything was first rate. Show Full Review

Cars.com

2/24/2016

I always enjoy the friendly staff and clean waiting area. Capitol City Honda is always courteous and aware of my time.

Cars.com

2/17/2016

Always exceed my expectations, the service advisors are fast and friendly. I have Darren help me, he is simply just the best at taking care of my Honda and keeping it operating in top condition. Show Full Review

Cars.com

2/11/2016

I came in without an appointment and maintenance team was able to accommodate me with no hassles. Good people!

Cars.com

2/6/2016

Whether it is purchasing a vehicle or having service completed, I have always received excellent service from Capital City Honda. Thank you!

Cars.com

2/6/2016

I appreciate the comfortable waiting area and free wifi.

Cars.com

2/5/2016

Always excellent service! I really appreciate the online service appointment capability for appointments that fit my schedule.

Cars.com

2/5/2016

Service at Capitol City Honda is always fast, friendly, and efficient. They never try to sell me something I do need--which kept happening to me at another dealership that boasts an excellent warranty but whose repairs were always overpriced. At Capitol City Honda, at no time have I ever felt overcharged or taken advantage of on account of my lack of car knowledge. I trusted them enough to buy our second family car from them and plan to buy my next one there as well! Show Full Review

Cars.com

2/4/2016

the oil change was done in a timely manner. The car was washed and vacuumed as usual. The staff friendly and helpful

Cars.com

2/3/2016

service was timely. Service reps explained all the work performed and future needs.

Cars.com

2/3/2016

This was a simple (first) oil change for the new vehicle. The work was done quickly, tires rotated, car vacuumed and washed. The assigned technician was friendly and efficient, so I was completely satisfied. Show Full Review

Yelp

1/21/2016

My husband and I have Hondas. I bought mine 10 years ago at Capitol City Honda. We have always received the best service. Donny is awesome there and takes good care of customers. We have been taking both our Hondas in for maintenance and enjoy our experience every time! Show Full Review

Yelp

1/21/2016

I've been thrilled with Capitol City Honda since the first time I visited back in 2012. I was shopping for a vehicle and was pleasantly surprised at how much more comfortable it was to view vehicles there over several other dealerships in the auto mall. My sales rep found me a certified Honda Accord that I couldn't pass up. I was able to purchase via the CUDL program so the loan is with my credit union and I didn't have to step foot into the credit union prior or worry about getting pre approved first. Since then, I have visited for all of my service needs. The service department is exceptional- especially Dex (my technician of choice) and Troy (the manager). They had my back during a fluke issue where the tip of a spark plug fell into the engine- damaging a cylinder and needed a new engine! They were professional, informative and went above and beyond to make it the least amount stressful and worked with Honda to ensure it didn't cost me anything. They never make me feel taken advantage of and I love their shuttle service. Overall- they are the best and I will always return for purchasing and servicing. Show Full Review

Cars.com

1/13/2016

COOP WAS great. Had good experience. Got the exact car that we wanted.

Cars.com

1/8/2016

This was a routine oil change visit. The staff were professional, knew their job and did the service requested.

Cars.com

1/7/2016

Another great sevice from a great dealer. We always get the job done on time and right.

Cars.com

1/6/2016

Thanks for being so responsive on such short notice -- I was a walk-in without an appointment.

Yelp

12/31/2015

Troy and Kelli did a great job on my beautiful 2011 Honda Pilot.I was very satisfied..

Facebook

12/31/2015

No Review was provided.

Facebook

12/31/2015

No Review was provided.

Cars.com

12/30/2015

I am always happy for the service provided by Capital City Honda.

Cars.com

12/24/2015

Staff did an excellent job taking care of my car and performed the services requested!

Cars.com

12/23/2015

The service provided for the 40K car maintenance was handled well. I was greeted upon arrival. The staff is friendly and reviewed the work that was to be done. I was waiting today and felt the shop made an effort to have the work completed in a timely fashion. Both the dealership and repair shop are clean and personnel is friendly. I feel the car is proactively cared for and am able to rely on this kind of service for on-the-road driving confidence. Show Full Review

Cars.com

12/21/2015

Very accommodating. I had my dog in the car when I remembered I needed the oil changed. They said it was no problem, they're dog-friendly, and I was able to wait inside. Also communicated well regarding what was done and what would need work soon. Show Full Review

Cars.com

12/20/2015

No pressure, they know that they dont have to sell me so they dont try. Jeff and greg both good guys. I will buy from them again.

Cars.com

12/18/2015

I love having my car serviced at Capitol City Honday-- I can sit and work using their wifi while my car is expertly serviced and/or repaired. they always consult with me when making recommendations about things they find during a service. I SO appreciate them all; it is an excellent business model and one that keeps me as a loyal customer Show Full Review

Cars.com

12/18/2015

Great job taking care of my car and getting needed warranty repairs handled promptly and professionally.

Cars.com

12/17/2015

Donny was truly great with me. The day was very busy but he made sure I had prompt complete service. I had asked for some extra care and he was so obliging. Job well done. Thank you Show Full Review

Cars.com

12/17/2015

Donny took very good care of us and our car. He scheduled our appointment at our earliest convenience, kept us informed of the repair status, ensured everything was completed to our satisfaction, and returned our vehicle exceptionally clean! Additionally, during the repair another issue was discovered (right front axle) and we have already scheduled this repair. Thank-you!! Show Full Review

Cars.com

12/16/2015

Service was great.Everyone was very friendly. I hate to be picky, but you asked. Although the interior vacuuming was okay, the exterior car wash was sloppy and spotty. The windows were dirtier than when I brought it in. Show Full Review

Cars.com

12/14/2015

Excellent service and very timely. They needed to an additional service and called to get my approval

Cars.com

12/12/2015

The service provided by Rerrin's crew is excellent

Facebook

12/8/2015

No Review was provided.

Yelp

11/22/2015

Came in without appointment, and service person was able to make diagnosis and then gave me options. Very friendly and helpful.

Yelp

11/21/2015

i have a 2007 Honda fit ---- great car --- friday was my second trip to this business (this car needs so little maintenance!) as i lived in the bellingham area previously.first trip was for an oil change -several months ago --- in and out of there --- nice employees -- i stick to the service area as i do not plan to buy another car any time soon!!my nine year old battery failed Thursday afternoon -- after calling for prices this is the best price and quality (interstate makes batteries for Honda, i am told).the attendant is a nice young woman who listened to my questions about possible recalls (there aren't any!).interior vacuuming and exterior wash. FREE --- can't beat that. presume i got the battery i paid for and that it will last another zillion years like the original one.i did not buy my car from a dealer as most sales people tend to be aggressive. i used a broker in Portland that is on a list at my credit union there. an altogether easy experience.i cannot relate to the negative reviews posted here --- as an older woman i was treated with respect and courtesy but not condescending!) Show Full Review

Facebook

11/4/2015

Thank you to all the folks at Capitol City Honda in Olympia, Wa! We are loving our CRV & wanted the community to know how great this team is! Totally professional, friendly & outstanding customer service! If you're looking for a new or used vehicle, you can be assured you're in good hands! Show Full Review

Facebook

11/4/2015

Thank you to all the folks at Capitol City Honda in Olympia, Wa! We are loving our CRV & wanted the community to know how great this team is! Totally professional, friendly & outstanding customer service! If you're looking for a new or used vehicle, you can be assured you're in good hands! Show Full Review

Yelp

10/29/2015

a long overdue review..after a totally dry summer in Wa.. it decided to pour down rain the day I was leaving for California. With a car packed with 3 women, 3 dogs and enough luggage so that my CRV looked like the Beverly Hillbillies someone noticed that my back up light was out.. Yikes! I pulled into the service area. explained my emergency and was told no problem to drive right in and they would fix it instantly without my having to unload a single thing. the lovely young lady and man who came to my rescue just had me go inside and purchase the bulb. Upon getting the bulb I asked if I could pay for the bulb and labor at the same time, when much to my surprise I was told NO labor costs would be incurred! I had never heard of such a thing in my life and I just want to say my next Honda will be purchased from Capitol City Honda just for the service alone and I don't even live in Olympia!Kudos to the service team thereGia Casto Show Full Review

Facebook

10/27/2015

No Review was provided.

Yelp

10/24/2015

We just bought our 2nd car from Capital City Honda because they are AWESOME, from salesmen Zach & Brandon, to the service department, and finance guy, great customer service! Show Full Review

Facebook

10/23/2015

No Review was provided.

Facebook

10/21/2015

Awesome people work there

Facebook

10/13/2015

No Review was provided.

Facebook

10/13/2015

No Review was provided.

Yelp

8/24/2015

My husband and I were traveling from Bend, Oregon to Seattle to board a cruise ship when along the way the bolts that hold the rear passenger door of our 2006 Element closed fell out, causing the door open light and the dome light to stay on. We stopped by the service department early on 7/24/15 without an appointment and received excellent treatment. Even though the part we needed was not in stock, the technician was able to make a temporary fix to keep the door closed and we were back on our way to the ship in 30 minutes. Best part? Quick service. Second best part? No charge. Thank you Capitol City Honda. Show Full Review

Facebook

8/1/2015

I love Capital City Honda!! My husband and I both take our vehicles here to get serviced and everyone is amazing especially Todd!! They all strive to keep customers happy and we have not had a bad experience!! Show Full Review

Facebook

7/30/2015

No Review was provided.

Yelp

5/27/2015

I want to personally thank Dillon for all his help yesterday 5/26/15I was a little anxious with the whole car buying process and you made me feel comfortable and was able to get me into a nice vehicle. Your professionalism is outstanding and I would love to continue doing business with you in the future. I would definitely recommend anyone coming into to this dealership to head straight to his office and discuss options with him. Great experience and thank you again Dillon! Your customer for life Torree :) Show Full Review

Cars.com

5/19/2015

I was having the oil changed in my 2006 CRV (75,000 mi) and a dealer came over and talked to me about trading it in on a new vehicle. We really didn't have plans to trade it in, but after seeing all the upgraded features in the 2015 CRV we did it. This car has a lot of the features that I had in my Buick Regal (that I loved) and it is so much more comfortable, the ride smoother and quieter and I'm definitely happy that we bought it. We plan to drive this one until the kids pull our keys! Show Full Review

Cars.com

4/26/2015

Went in last week to just test drive a few cars and get some ideas in mind with what I wanted - four hours later I was signing paperwork for my new car! Such great people and genuinely willing to help you out as a customer of theirs. They went above and beyond my expectations and found the perfect car with everything I needed/wanted. Located it at a different Honda and had it ready the next day. Definitely have me sold on a customer for life! Thank you Cap City Honda! Show Full Review

Yelp

4/20/2015

I purchased my car from them in 2013. They were honest and professional. They quickly and efficiently made repairs and even offered free service to minor problems and very noce while working. Show Full Review

Facebook

4/14/2015

I'm mostly just leaving a review because I know first hand, working in customer service that people only leave reviews when they have something to bitch about. I had an awesome experience and great customer service at Capitol city Honda, everyone was really nice, funny, and helpful, and at the end of the day I drove off the lot in a beautiful 2010 Honda Civic. I honestly probably wouldn't go anywhere else! Show Full Review

Facebook

4/3/2015

No Review was provided.

Facebook

3/30/2015

No Review was provided.

Facebook

3/25/2015

No Review was provided.

Google+

3/10/2015

We purchased a Honda Civic from Capital City Honda in Olympia this weekend. Dustin Brachtenbach helped us through the process. The overall experience was first class. We are thrilled with our new car, the features, and especially the pricing. I would highly recommend Dustin and Capital City Honda. Show Full Review

Google+

3/10/2015

I have a 2011 CRV and have nearly 30,000 miles on it. I used the on-line site to schedule an oil change and printed coupons for discounts. When Donny met me in the service entry, he noted several fluids were due for changing at 30,000. We thought it was a good use of time to do those along with air filters which had not been changed for 3 years. As the inspection went on, the tires were noted to be quite worn so we also changed four tires, balanced and aligned them. The car drives so much more smoothly and quietly. As Donny said, "I won't have to worry about you on the roads now because of smooth tires." Will I bring my car back. You bettcha. Show Full Review

Yelp

2/5/2015

I had a very great experience with the purchase of my new Honda Oydessy van, Leonard Woolridge, Capitol City Honda, Internet Manager was very easy and pleasant to work with. He did not pressure me at all, i really appreciated that. I took a while to decided what I wanted and checked out other dealers. I feel I got a great trade in value for my car and a great deal on my new van. I really did have a fun time buying my van. Show Full Review

Cars.com

2/3/2015

I had a flat tire that i was able to re-inflate with my handy dandy 12 volt air pump. I needed the flat to be fixed fast, as I had an important appointment in a town about 30 miles away in 2 hours. I went directly to my Honda Service Center for help. They were GREAT. They immediately worked me into the service rotation even though I did not have an appointment, and fixed my flat (nail in the tire) for free in 35 minutes total, living up to their promise of free tire repair, since I had purchased my CRV at their dealership. My 2014 CRV is the 3rd Honda that I have purchsed from this dealership. I keep coming back to them because they always have treated me well, honest deals on cars, and service, and kind and respectful treatment towards my whole family. Show Full Review

Yelp

1/29/2015

I had been seaching for a used honda accord online, found one at Capital City Honda that I fell in love with! Went there to see it and test drive. Adam got me behind the wheel in no time! This car was initially out if my price range, but I was not leaving with out it. Adam Wehrer and his team at the used lot worked with me and got a price that was a little better for me. As we go over to the main office for financing and paper work we find that there is a couple people in line before me. Long story short we ended up waiting a while before we were seen. My mom, Adam and I basically just hung out and chatted for a while. He kept us entertained while things were taking some time. A very laid back, easy to talk to guy. I never once felt pressured or like I was making a bad desicion. I was scared to go to a car lot because of that. Go see ADAM WEHRER and tell him a refered you, he's great!We finally get to financing with a gentle man who goes by JB, I think. .. He is hilarious! As well a laid back guy to work with. He was very thorough in explaining paper work. Because It was a couple hours before we were helped they were very accommodating and made it worth while!!Over all I would 100% recommend Capital City Honda to anyone! I had a very positive experience and love my new car. Thanks everyone!! Show Full Review

Cars.com

1/29/2015

Outstanding service and support- Really appreciate the shuttle and the numerous folks who helped make my service experience- Exceptional!

Cars.com

1/26/2015

Recently I purchased a Honda fit from capitol Honda. The process was quick and professional. The financial person (Jonathan) was especially helpful by getting me a lower apr than my own credit union offered, much appreciated! Show Full Review

Facebook

1/14/2015

I just had my car serviced at Capitol City Honda and they beat out another Honda dealer's quote by about $300! I have purchased 2 cars at Capitol City Honda and I always have my cars serviced there. I have to say that the service department is by far the BEST I have encountered. Darren Berschauer is my service advisor, and he has gone above and beyond for me, making sure he accommodates my schedule, and most importantly he diligently works hard at keeping within my budget. I appreciate the respect Darren shows for my concerns, and his patience answering all my questions. I am a customer for life. Thanks Capitol City Honda! Show Full Review

Yelp

1/12/2015

The experience has been great at Capitol City Honda. I purchased a Honda Accord and had an excellent dealing with the salespeople, the finance department, and was introduced to the service department.I have had nothing but good things to say to my friends about the experience of buying from Captitol City Honda.I recommend them for future auto purchases, not only for me but others looking to buy. Thanks,Rose Show Full Review

Yelp

1/10/2015

Have always had great customer service at Capitol Honda. My last visit was not an exception .

Facebook

1/8/2015

We were visiting my daughter in Olympia at Christmas. She has been driving our old Ridgeline which required some major repair work to fix a tricky warning light issue. She had taken the truck to Jiffy Lube for an oil change and all the warning lights were back on. We only had a few days to get the problem fixed while visiting. Sean in the service department went out of his way to fit us into a busy service schedule. They spent several hours diagnosing the problem and found a wire to the control module had been loosened by the pros at Jiffy Lube. Sean did not even charge us for the diagnosis fee. We got our Christmas present a little early, thanks to Capitol City Honda. Thanks for taking care of strangers from out of state, we appreciate it!! Show Full Review

Cars.com

1/8/2015

As you know I had my 2002 Honda Odyssey Van towed into your service center at Capital City Honda. I touched base with your staff early the next day to explain the situation. Your staff took over, and even though they could not pinpoint the causes of the issues with the van they checked out everything to determine the van was safe to drive. All of your service representatives were professional and great at follow up. For example Darrin, was the rep that helped me on the first day, even though he had a personal emergency the following morning, he did call me and leave me a voice mail with the status of the van and what had been done, so it was easy for me to follow up with you the following day. I appreciate your consideration for combining warranty work (air bag replacement) with this visit as it is 45 mile (one way trip) to your facility. And the personal care took ensure the van was operating safely. One other item to note, was your service center was totally booked with service appointments before I had my van towed to your facility, your staff in their busy schedule (it was the day before a holiday) was able to complete the evaluation of the van, an oil change and the warranty work into this single service visit. I appreciated all of the efforts put forth by you and your staff, to provide fast, quality service. I purchased my van from Capital City Honda, and Capital City Honda has done all of the service on my van, perhaps the 225K miles on the van is testimony to the services your team has provided in the past. Thank you for taking your service business seriously and professionally. Show Full Review

Yelp

1/1/2015

Hi I have bought 2 vehicles through Capitol City Honda. A Honda Accord and Honda Pilot and my salesman Nate has been great and a pleasure to work with. I highly recommend the sales team as they were and continue to be a pleasure to deal with.The service department has been great at all times. Darren and Troy have taken excellent care of both my needs and the vehicles needs. All questions and concerns were and continue to be addressed and resolved.The GM Chris has been great to deal with and he is very personable and attends to customers issues and concerns. I believe him and his staff run a very good business.I would highly recommend purchasing your next vehicle through them and you can tell them Brian Parks sent you. Show Full Review

Cars.com

12/19/2014

I received excellent care from Todd in the service department. Would not hesitate to schedule our next repair or buy a Honda from Capitol City Honda.

Facebook

12/12/2014

It was great to have help getting my daughter in a newer, safer vehicle and being able to arrange things long distance..although we were already fans, the service, the TLC and the owners and general managers made her feel like family !! ha ha Thanks so much... Show Full Review

Yelp

12/6/2014

I always find the service at Capitol City Honda excellent. The service people are very pleasant and keep you informed. The waiting area is very comfortable. Show Full Review

Yelp

12/5/2014

Nate Messer not only was fair and patient during our visit, he did his best to get us a great deal on our vehicle. I would recommend Nate and Capitol City Honda to anyone looking for a nice deal on a nice car, truck or SUV. Very pleased Nate! Show Full Review

Yelp

11/19/2014

Everything about this experience was great. I arranged my appointment for oil change and wipers online. Todd was helpful, informed me of a service I needed re transmission fluid without any "hard sell". I was in and out of the shop within an hour, and they washed my car to boot. I never used to take cars to dealerships for repairs because they tended to be a rip off, but Capitol City Honda has been totally reasonable and trustworthy since I moved to Oly in 2008. Show Full Review

Cars.com

11/17/2014

Even on a busy Saturday, Capitol City worked us in, found a nail in our brand new tire (ugh!) but got it fixed in a timely manner!!! This place takes care of us!!! Show Full Review

Cars.com

11/14/2014

With nearly 100,000 great miles on my Honda Pilot it was time for the engine timing belt to be changed. Capitol City Honda was able to schedule this lengthy service along with an oil change and fixing two recalls. This marathon of service was completed in eight hours. When I went to pick up my vehicle it was washed, freshly vacuumed and dusted inside. Even the inside of the windows had been washed. I call this excellent service. Show Full Review

Cars.com

10/29/2014

WE HAD OUR OIL CHANGED. FUEL RECALL FIXED, ROLLERS ON BOTH DOORS REPLACED, AND OUR MAP POCKET TUCKED IN AGAIN. SERVICE WAS GREAT AS ALLWAYS. WE HAVE BEEN HAVING OUR HONDA'S WORKED ON FOR 25 YEARS AND WE HAVE ALLWAYS BEEN VERY SATISFIED WITH OUR SERVICE . VERY FRIENDLY AND HELPFUL THANKS FOR WASHING AND VACCUMING! Show Full Review

Cars.com

10/19/2014

My tire pressure light kept coming on in my new CRV. Todd F. researched the solution and the warranty work was done quickly and correctly. My 20,000 mile oil change and rear differential work was also done quickly, in less time than they quoted. Show Full Review

Cars.com

10/17/2014

My wife and I recently purchased a new Pilot through Capitol City Honda. Our sales rep. Chris was very knowledgeable and helpful, he answered all of our questions without ever causing us to feel pressured. We both test drove the vehicle and were very satisfied with the experience, both of the vehicle and the customer relations. We thoroughly enjoyed our experience at Capitol City Honda. We were treated with dignity, respect and fairness. I would highly recommend Capitol City Honda to anyone who is looking for a new vehicle. Thank you so much for your helpful, friendly service. -Brian Show Full Review

Yelp

9/14/2014

We had the best experience at Capital City Honda. Dustin Brachtenbach who handles internet sales helped through the process. The pricing for our new Honda Civic was fair and we appreciated Dustin's directness and honesty. We will definitely be recommending Capital City Honda to family and friends. Show Full Review

Facebook

9/13/2014

All the staff were friendly and courteous. Offered us lots of options when purchasing our 2015 Fit. No pressure or gimmicks, just a fast and honest transaction that was complete satisfaction. We highly recommend this dealer for your used or new car purchase. Special thanks to Steve Pierson and Adam Wehrer for the VIP treatment! Show Full Review

Cars.com

8/31/2014

On my way to work, the low tire pressure indicator came on. I stopped by Capital City Honda on my way home. They were wonderful and fixed by tire even though I did not have an appointment. It saved me a lot of stress and time. Not only did they complete the work as promised, they washed and vacuumed my car. It doesn't get any better than that. Thank you Capital City Honda. Show Full Review

Cars.com

8/23/2014

Great place! I would like to thank everyone at Capitol City Honda. I purchased a new car from South Tacoma. Now I'm near Olympia and they took great care of me with the oil change coupons :) I will recommend them every time. Show Full Review

Cars.com

8/20/2014

Capitol City Honda made buying my car a nice experience. I'd been to other dealers and it seems like you should pack a lunch because you're there all day. They were quick and professional. When the car needed service, they were there. I would recommend them highly. Show Full Review

Facebook

8/12/2014

great salesman and great overall experience. So far car is great. Really love the CRV.

Yelp

7/21/2014

Love Honda here bought our Honda Pilot here for my wife and it was a great experience. Also the service center is the best I have ever been to with customer service. I will always buy my Hondas from this dealership. Show Full Review

Cars.com

7/19/2014

I have purchased two cars from Capitol City Honda. I have most all of my car maintenance done through their service department. My 2007 Honda CR-V with over 137,000 miles had an air conditioning issue that would have required over $1,100 in repairs. There was a service bulletin 12-072 that extended the warranty to seven years or 100,000 miles for the air conditioning because of an defective air conditioning part. Honda service covered the repair. This is not something they had to do but they are committed to provided excellent service and not just talk about it. I will be buying my next car from Capitol City Honda. Show Full Review

Cars.com

7/2/2014

I made my appointment & they were ready for me.They gave me my Auto Club discount & helped me get around Town. They were all smiles. I was able to continue my shopping, once I picked up my Car and went on my way. Nice clean place and ever so helpful Staff.The 12,000 mile warranty is good to have too.You won't find a more helpful,willing,happy staff,in any other Dealership.Capitol Honda is the Best in the West. Thank YOU so much for All that You do for me.Doug Show Full Review

Facebook

7/1/2014

No Review was provided.

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6/20/2014

Thank you Capitol City Honda we love our truck! We found a vehicle and applied online at about 8pm Tuesday night. Capitol City Honda called us Wednesday morning and told my husband what he need to bring in to get financing. My husband got off work and Wednesday night we had the truck with a new car insurance company that CCH got us! Thank you Capitol City Honda and Dustin....we love our new truck. We will be back! Show Full Review

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6/18/2014

No Review was provided.

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6/10/2014

No Review was provided.

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5/19/2014

Treated us like family! Loved our experience and love our Insight! Thanks Chris & Steve!

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5/14/2014

No Review was provided.

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5/11/2014

No Review was provided.

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5/11/2014

No Review was provided.

Cars.com

4/25/2014

I just started the process to see what car prices are like--could not believe how quickly Capital Honda responded! We decided it was not the time for as we are fixed income each month. But you can bet when we do get ready-Capital Honda will be who we will go to. Way to go the team at Capital Honda. Show Full Review

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4/24/2014

No Review was provided.

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3/10/2014

Even though my van is now 10 years old Capital City Honda takes great care of it.They called me even before the recall letter had come and let me know that they wanted to replace something in the wiring system that could possibly cause the air bag to deploy unexpectedly. They got my car in quickly and did the work, even vacuumed and washed it.Side note: The gal that drives the shuttle is awesome. She is pleasant and truly seems to want to take people where they need to go. Nice change from the old grump that used to drive it a few years ago. Show Full Review

Cars.com

2/28/2014

Answered an an ad on cars.com for Ford Ranger. Sales person responded right away. Got me car fax info, pictures of vehicle, and set up a time to look at it even though it hadn't even finished being detailed etc. Looked at the truck, sales people were great, friendly, not pushy. Test drove it, asked some questions, had some concerns and discussed them. In the end, they took care of the issues, meet us on price where we had to be and it was a wonderful transaction. Each of the sales guys were great, they helped each other help us! the finances had been pre-approved, so they filled out paperwork, and out the door we went! Zach and Chris... Thank you! (Side note... I owned a Honda Odyssey I had serviced there for all the oil changes and they treated me well on those too. I would buy from them again! Show Full Review

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12/30/2013

No Review was provided.